This is a nice hotel in general but falls short in providing 4 star service. The Executive suites are very spacious but Junior suites are actually small rooms without any suite facilities like lounge or dining areas. The suites/rooms are well maintained, clean and comfortable. The housekeeping service is good but cant say the same thing about room service where I didn't find consistency of standard. I was there during Ramadan, so that could be a factor although it shouldn't be in a Hotel.
The beds are very comfortable & pillows/linens/blankets are of good quality.
Bathrooms are clean & reasonably spacious.
The staff of the hotel are well-mannered & attentive but there is a lack of natural warmth that one would expect from the staff a hotel of this category.
Internet connection (complimentary) broke down a few times during my stay but when available the speed is very good.
There is a Pizza Hut opposite the hotel and if you turn left form the hotel entrance and walk for 10 minutes a number of dining options are available (fast food, Lebanese restaurants, a food court etc.) For both Dining & shopping I would recommend a 1 JD(1.5 USD) taxi ride to Mecca Mall where there is a big food court with lots of options and a number of Cafes & Restaurants.
Overall, a clean & comfortable hotel but not a 4 star property. Considering the rates of hotesl in Amman, Quality Suites provides value for money.
- Official Description (provided by the hotel):
- "Ayass" is a four star BOUTIQUE HOTEL that offers spacious and luxurious suites in addition to modern rooms that were designed to deliver restful stay and enjoyable environment. Located in the heart of the city of Amman, the hotel is in convenient proximity to many attractions,including restaurants, banks, and shopping malls. Whether you are travelling for business or leisure, our friendly and professional staff, combined with the advantage of our modern facilities, will satisfy everyone's needs and expectations. "Ayass Hotel" is the destination you seek, with a promise to "make you feel at home". ... more less
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