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“Great price/performance ratio” 4 of 5 stars
Review of Arab Tower Hotel (Burj al Arab)

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Arab Tower Hotel (Burj al Arab)
2.0 of 5 Hotel   |   Building no. 3 Hashimi Street, Amman 00962, Jordan   |  
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Hotel amenities
Ranked #14 of 115 Hotels in Amman
Amman, Jordan
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great price/performance ratio”
4 of 5 stars Reviewed November 28, 2012

As many have said before: it's central, it's clean, it's inexpensive (for western standards). But the bathrooms may be a bit disappointing (the shower will make more than half of the floor wet, whichever way you point the shower head, and the water is not always hot, although each room has its own water heater - it simply does not work 100% and automatically switches off after a while). You get a clean towel and sheets every day! The wifi is shaky, but at least it's there and at no charge. The noise outside comes with the charm of the downtown area. Also the staff is friendly and help you to find a tour that matches your needs (of course there's some commission in it for them, but at least they make the effort). The beds are not as soft as they write in their brochure, don't let those lines fool you! Last but not least, the breakfast on the roof is nice, with the nice views. One night it had rained, and the roof was still dripping, so I'm not sure how that works when it's actually raining during breakfast hours. The only thing missing there is napkins and some fruit juice.

Room Tip: Probably a room on the 1st or 2nd floor gets you best wifi reception.
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  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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349 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 16, 2012

We had originally booked the Jordan Tower Hotel, but when we got there, they were fully booked and offered us the suite in the Arab Tower Hotel for the same price which is around the corner.

Location is right in downtown, walking distance to all the local sights. The view from the top floor breakfast room is great.

The suite had two ensuite bathrooms – one was fine but one had a leaky toilet when flushed and the wires sticking out of the electrical hot water boiler caused concerned – we only used one bathroom!

Bedding was slightly stained and needed replacing. Towels were clean.
Breakfast is decent – pitta bread, omelette, jams, hummous.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arabtower, Manager at Arab Tower Hotel (Burj al Arab), responded to this review, December 1, 2012
I'm glad that the Jordan tower was full to have you at the Arab Tower Hotel, I might as well say that we have saved you :)
We are glad to read that you enjoyed your stay. We are also very glad you liked our top view, our rooms, and our breakfast -

Sincerely,

Mohannad Ali
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich
Top Contributor
76 reviews 76 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 5, 2012

It might well be a far cry from the Burj Al Arab in Dubai, but the hotel is still worth staying at. It is located slap in the middle of Amman’s old town, in the hustle and bustle of all the shops and souks near the Husseini mosque. The rooms are clean and well equipped with ensuite bathroom, TV, fridge and relatively quiet AC. The receptionist was incredibly helpful, making phone calls for us and organising our transport. The Burj al Arab’s best feature however is its rooftop terrace with its views of Amman’s hills, amphitheatre, mosques and Arabian Nights skyline. The perfect place to have breakfast or enjoy a mint tea at sunset. Excellent value for money!

Room Tip: Try not to get a room on the rooftop level - it can be loud if people are on the terrace.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arabtower, Manager at Arab Tower Hotel (Burj al Arab), responded to this review, December 1, 2012
Thank you for sharing your experience with us. We are happy to hear that you had a pleasant stay at Arab Tower Hotel and that you enjoyed your visit. We are always pleased to hear from a happy guest and we look forward to welcoming you again soon.
Yours sincerely,

Mohannad Ali
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Dundee, United Kingdom
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 4, 2012

The hotel Reception staff, Mr Ibrahim and Mr Rafat were extremely accommodating and helpful. They arranged for a tour for us to the Dead Sea, Mataba and Mount Nebo even though there were only 2 of us and usually it requires 3 or 4 people for travel. We were checked in very quickly and the overall service of the hotel was excellent. Breakfast was served on the rooftop and the views were amazing, the food was also fresh and omelettes cooked to your liking. This hotel is in a great location in Downtown Amman only 5 mins walk from the Roman Theatre and close to the Citadel also. I would definitely recommend this hotel to others for the price, very reasonable and the service of the staff there. Would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arabtower, Manager at Arab Tower Hotel (Burj al Arab), responded to this review, December 1, 2012
Thank you for sharing your experience at Arab Tower Hotel. We are delighted to hear that you have enjoyed your time and that your stay was pleasant. Your kind words are much appreciated, in particular the ones about our employees and our service; we will make sure to pass on your praise and comments to the related teams. Thank you again, and we look forward to welcoming you back in the near future.
Yours sincerely,

Mohannad Ali
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 23, 2012

This hotel is worth it for the price and the location. The rooms are very basic (although clean) and the toilets leak, and when you shower the whole room is flooded. The breakfast is OK when you get the fresh omelettes, otherwise nothing to write home about. The worst thing about it is the noise! We had a room on the 6th floor but the non-stop traffic and honking and the night-time calls to prayer from the nearby al Husseini mosque really disturbed our sleep.
However, the staff is pretty helpful and the prices charged for computer use and soft drinks are fair.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
3 of 5 stars Reviewed October 16, 2012

We staid here for a couple of nights and were happy with the friendly staff and the standard of service. The breakfast is basic but you are entitled to an omelet which is a much needed addition to the bread and jams available. The breakfast area on the roof offers superb views of downtown Amman.

We chose this hotel because of its location (downtown) and were not disappointed regarding this. From the hotel we were easily able to walk to the Roman theatre and citadel.

However we were disappointed with the habitually cold showers and felt that the hotel did not offer full value for money as a result (although bed sheets were clean). It is possible to get a more western standard of hotel in Jordan for the same price and we could not understand why the room could not be cheaper. Basically our complaint is that the price did not match the standard of accommodation.

It should be noted that from our research it is impossible to stay in a good standard of western hotel downdown in Amman and as such this hotel fills that gap as far as possible (although far from a western standard of hotel). This lack of options downtown must has something to do with the high pollution/dirt and the lack of possible new building plots and therefore your options will be limited to budget hotels should you wish to stay downtown.

We did have what must be one of the best priced fridges in Jordan in the room and this was quite a sweetener

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arab Tower Hotel (Burj al Arab)

Address: Building no. 3 Hashimi Street, Amman 00962, Jordan
Phone Number:
Location: Jordan > Amman Governorate > Amman
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #14 of 115 Hotels in Amman
Price Range (Based on Average Rates): $
Hotel Class:2 star — Arab Tower Hotel (Burj al Arab) 2*
Number of rooms: 18
Official Description (provided by the hotel):
Located in the heart of Amman, Arab Tower Hotel combines traditional décor with free Wi-Fi and offers views of the Roman Theatre. It is a 5-minute walk from the historic sites on the Citadel.All guest rooms feature air conditioning, satellite TV channels, a mini-fridge and sound-proof windows. Some rooms include a separate living room and a well-equipped kitchenette.Hotel Arab Tower’s restaurant serves a variety of local Jordani specialities and international dishes. Meals can be served on the panoramic terrace, overlooking King Hussein Mosque.The property is situated 3 km away from shops and cafés of popular Rainbow Street and offers rental bikes to explore the area. A 35-minute drive leads to Queen Alia International Airport. ... more   less 
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