Like many other reviewers I liked this hotel: it was chic, the staff were lovely and the breakfast was tremendous even by Israeli standards.
However I am amused by the management response to the criticism that the rooms are small, saying that as a boutique hotel it finds it clients like something a little more intimate. Fair enough, but there's intimate and there's intimate and there's not enough room to swing a cat, which was the case here. We literally had to take it in turns to walk round the room. Our room (208) would be scarcely adequate let as a single...as a double it borders on insulting! And I have quite seriously seen broom cupboards bigger than the bathroom!
One or two other quibbles: the air conditioning was incredibly loud. At the maximum setting it honestly sounded like a small aircraft taking off (no exaggeration). Fortunately it was sufficiently effective to have it on the lower settings (also loud but bearable). And I was surprised that smoking was allowed on the library terrace. Technically it was al fresco but it was very small and had high walls so was pretty much closed in, and the smoke fumes easily penetrated into the inner dining area.
We stayed here having spent four nights at the sister hotel in Jerusalem (Harmony) which had all the charm of this one but made much better use of the available space, and the happy hour was way better!
Overall I think if this hotel concentrated as much on comfort as it does on its artiness it could be excellent. As it stands, as a place to stay, it makes an excellent art gallery!
We asked for a larger room before we unpacked but were told the hotel was full...in fact I don't...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to write this detailed and honest review. We greatly appreciate your feedback as we use guest responses to constantly find ways in which we can improve the guest hotel experience. Firstly, we are happy to hear that you were pleased with the hotel's staff, design and buffet breakfast. Secondly, we do understand your statements regarding room size and are aware that our version of an intimate room size will vary with each individual's personal expectations however as we were fully booked you did in fact stay in one of the smaller rooms. Nevertheless, we respect your opinions in this matter and thank you for sharing them with us. Your comments have been noted by management and will be reviewed to see where improvements can be made. We do appreciate your compliments regarding the art and our gallery theme. We would like to thank you for choosing to stay at the Artplus Hotel and we look forward to welcoming you back.
Nitzan Almog Ishay, General Manager, ArtPlus Hotel
Jordana Neeman, Guest Relations Manager, Atlas Hotels
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.