I have to assume that people writing reviews about this hotel were walking around blinkered or were staying at another hotel. The place is dirty and in need of complete renovation. Two days running my towels were taken and not replaced, after asking for clean towels a maid came to the door approx 25 minutes later with two bath towels but no hand towels saying they had ran out.
The breakfast cost 10 dollars; I have to say it was not worth half of that. I had to take a coffee cup from other tables on several occasions as there were none at my table. When trying to get a coffee at the machine I had to wait for the staff to get their coffee, which they would then take outside the dining area and give to someone. The uncut bread was not replaced when used; there was no cloth or serviettes to put on the bread when cutting so people just held the bread in their hand. The staff on two occasions cut up the last of the bread and again took it to people outside the dining room (I can only assume they were giving the coffee and bread to people delivering or friends who had popped in to see them?) You can go outside for a breakfast and get a lot better value for your 10 dollars. Staffs were constantly fooling about with each other whist you ate breakfast, but miserable with guests.
The free bike use was for a two hour period, the bikes are in a terrible state of repair, they are death traps to be honest. There are only three bikes yet the hotel has a lot of rooms.
The bar was touch and go whether you got served or not, you often wait up to ten minutes for service and getting a top up also takes a long time although the barman knew you were there.
All in all this is not somewhere I would stay again for the price it is an absolute disgrace, the only good point is its location and I think they use this to bump up the price but do not give the service I would expect.
Bad experience all round.
- Also Known As:
- Tal Hotel Tel Aviv
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