I stayed 3 nights in a seafront Towers room with acces to the tower Lounge. (room 1611). From the moment I arrived, I was impressed with the VIP check-in procedure. I was taken to the 18th floor where a lovely woman checked me in. I arrived early (11 am) and had to wait for my room to be cleaned. I was offered to wait in the Towers lounge which was very nice. There was a nice spread of rolls, eggs, fruit, smoked salmon, juices, cappuccino, and assorted cheeses among other treats. Wifi was also available in the lounge at no charge. I only had to wait 20 minutes and my room was ready. The room was a little on the small side, but everything was clean and functional. I liked the controls for the lights and A/C located on the wall right next to the bed. My view of the beachfront was beautiful. The room was very quiet. The only sound I could hear was the loud banging of the matkot racquets on the beach. The bed was firm but comfy. There was a nespresso machine in the room, fresh fruit was delivered twicw during my stay. Chocolates and complimentary bottled water were provided. The breakfast was fantastic with a huge selection and friendly service. Overall, all staff I interacted with were smiling and happy to help. I would definitely recommend this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
We are delighted to read the positive review of our hotel. It was nice to hear that you were impressed wiht the VIP check in, your room with the view of the sesa, and the Towers Lounge service and food offerings.
Thank you for your compliments regarding our Sheraton breakfast huge selection and friendly service.
Thank you for staying with us and hope to see you again when you are next visiting Tel Aviv.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.