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“Expensive but worth it?...” 3 of 5 stars
Review of Hilton Tel Aviv

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Hilton Tel Aviv
5.0 of 5 Hotel   |   205 HaYarkon St. | Independence Park, Tel Aviv 63405, Israel   |  
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Ranked #42 of 86 hotels in Tel Aviv
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Expensive but worth it?...”
3 of 5 stars Reviewed June 26, 2013

The problem with this hotel is that it's hard to know where is better to stay in Tel Aviv. It's clearly established itself and is relatively well thought off. It always packed it seems and the location is why people must come back again and again..the beach front it where the action is.
However the prices are outrageous for the standard of rooms, and not really comparable to other 5 star hotel rooms around the world. We actually paid for a refurbished room, which friends who were staying at the same time, commented was better then their rooms (worryingly!)
However even the refurb rooms are small and the cleaning staff could do with getting the vacuum out once in a while!
Good staff, nice terrace bar and pool scene though...

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, July 7, 2013
Dear guest,

Thank you for selecting the Hilton Tel Aviv for your recent stay and taking time to share your feedback with us via Trip Advisor! I am pleased to learn firsthand about the hotel and our team. Thank you for sharing your review with the Trip Advisor travelers.

I hope that we will be able to welcoming you back to the Hilton Tel Aviv in the future.
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645 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 25, 2013

I read the reviews here on tripadvisor about the hotel being somewhat unclean, and having spotty service, but i didn't experience any of that. The service upon arrival was excellent. This is a busy hotel, but there was always someone there to help. My room was clean, and so was the bathroom. Speaking of bathrooms, this place has one of the nicest bathrooms I've ever seen in a hotel. Overall, a very good stay. The only reason I'm not giving it an "excellent" rating is that I think it's overpriced for a Hilton Hotel.

Room Tip: Get a room facing the ocean. You can't beat the view.
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  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, July 7, 2013
Dear guest,

We are all so pleased we made your stay a wonderful one and that you really enjoyed our service.

Thank you for sharing your experience on tripadvisor and I will also ensure your detailed comments are shared with all our team members.

I hope that we will be able to welcoming you back to the Hilton Tel Aviv in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 stars Reviewed June 25, 2013

Overall a lovely stay but glad I had a discount. Some rooms are very tired and would be very disappointing if full price had been paid. The staff was very pleasant, the pool was great, and the location very good.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, July 7, 2013
Dear guest,

Thank you for filling out a review on Trip Advisor.

Please be advised that major refurbishments recently took place at the Hilton Tel Aviv. We have completed the renovations of the top 11 floors. We have increased the living space of the new rooms and expanded the bathroom to include modern features and a separate shower. The spa is also totally renewed.

I hope that we will be able to welcoming you back to the Hilton Tel Aviv in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kfar Vradim
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 24, 2013

We stayed here as a one night getaway for my wife's birthday. The hotel is located on the beach in the north of Tel Aviv walking distance from the new port with great restaurants. The setting is great because the hotel is in the middle of a city park and you have to drive up so its not right on the street. The rooms are great, lovely bathrooms and all the amenities you expect from a true Hilton. Breakfast was just fine and so was the service
The only downside is the price ..... But it is worth it.....

Room Tip: All rooms overlook the sea high floor is always nice
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, July 7, 2013
Thank you for your lovely review.

At the Hilton Tel Aviv, we are indeed passionate about delivering exceptional service to our guests and I am delighted to see that you were pleased with your experience at our hotel. I have shared your comments with our team; and I hope we will have the pleasure of serving you again in the not too distant future.

Sincerely,
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Omaha, Nebraska, USA
Top Contributor
106 reviews 106 reviews
49 hotel reviews
Reviews in 54 cities Reviews in 54 cities
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed June 23, 2013

We stayed at the Hilton Tel Aviv for two days (one night) while in Tel Aviv in June 2013 for a family event.

We had stayed here six years ago and looked forward to our return visit. Unfortunately, not much has changed at the hotel in the invervening time.

While the Hilton TA enjoys an excellent location, the hotel is in need of a serious update/upgrade. On the surface, the hotel looks wonderful, but open a door, so to speak, and the underside is not so pretty.

Our room had an excellent view and was well appointed. However, our bathroom was tiny and the lighting in it was poor at best. The shower itself leaked into the bathroom.

A nice touch, we were greeted with a welcome basket of fruit and chocolates in our room. Unfortunately, the fruit was not even close to ripe enough to eat. Not complaining, but why provide something which your guests cannot enjoy?

The bathrooms in the lobby area were very low quality and not clean (what I would expect from a roadside gas station, not a supposed 5-star hotel).

We had lunch at the cafe by the pool and the service there was beyond deplorable. We sat down at 1:30, not a busy time, and were not even served until 2:00. Several other parties literally left the restaurant after waiting more than 10 minutes for a server to even notice they were there (this after being seated by the hostess). We saw the waitresses standing and watching but they were apparently too busy chatting to one another to worry about serving their guests.

One pleasant upgrade from our previous stay was "free" wifi in the lobby ($16/day in your room...not worth the price). The free wifi is slow and you will need to get a new card for each hour of access, but considering the alternative, it is "free."

It is an easy walk to the Port and to Dizengoff from the Hilton. However, other than its location, this is a tired old dame whose make-up can no longer cover all of her wrinkles and flaws.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, July 7, 2013
Dear guest,

Thank you for filling out a review on Trip Advisor.

I am disappointed you felt your stay with us did not meet your expectations of what you think a stay in a Hilton hotel should look like. I ensure you that your detailed comments are translated and shared with our top management and all team members.

Please be advised that major refurbishments recently took place at the Hilton Tel Aviv. We have completed the renovations of the top 11 floors. We have increased the living space of the new rooms and expanded the bathroom to include modern features and a separate shower. The spa is also totally renewed.

I hope next time you will have the chance to book the renovated rooms and enjoy them as well. Do give our hotel another chance to make the positive impression that our many guests walk away with.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
S.W. Florida
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 23, 2013

I was there for an overnight which turned into another due to a companions illness. They couldn't have been more accommodating called an excellent local physician & even picked up & delivered the necessary prescriptions to us. My companion was elderly and had a gastro attack. We managed to resume our travel less than 24 hours later with the additional rest, meds & confidence the doctor imparted. We couldn't be more grateful to the Hilton staff. We ended up booking a day stay at the Airport Hilton in Newark while we waited the 10 hours before we needed to report for our flight back to Tampa.

We would arrange to spend a few days at the Hotel Tel Aviv next time. The Sunset Deck is wonderful place to relax have refreshments snack while you enjoy a spectacular Sunset.

Room Tip: Try to get a room as close to the Sea as possible.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, July 7, 2013
Dear Guest,

We are all so pleased we made your stay a wonderful one and you will return to our hotel in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London UK
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 21, 2013

The Tel Aviv Hilton seems to have been there forever and the amount of new hotels a greater and greater luxury promises would probably take people away from an older hotel.
However when the doorman Menachem who has been there since time immemorial greets you with "Welcome home" as you arrive it is truly like coming home.
The hotel is constantly being upgraded but the same people are there to serve you on every visit.
If you can afford to splash out stay in the VISTA area at the top of the hotel. There is a wonderful lounge where you check in and there you can have breakfast, tea and dinner all in the cost of the room. The food and drink are great as is the service.
The pool area is superb with a large salt water pool and again the service is superb with Avi and Itsik.
In the VISTA lounge the WiFi is free but the one bad point is that they charge a stupid high amount to have WiFi in the room and this has to stop.
If you are going to take a vacation in the liveliest sea side location in the world stay at the Tel Aviv Hilton

Room Tip: The higher up you are, the better the rooms and the views
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hilton_israel, Public Relations Manager at Hilton Tel Aviv, responded to this review, June 23, 2013
Dear Conrad,

Your concluding sentence:” If you are going to take a vacation in the liveliest sea side location in the world stay at the Tel Aviv Hilton”, says it all.

We really appreciate your positive comments and we are happy to see that you enjoyed the location of the hotel together with the facilities. We hope you will return to the Hilton Tel Aviv where we will be delighted to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Tel Aviv

Also Known As:
Hilton Tel Aviv Hotel Tel Aviv
Hilton Tel Aviv Hotel
Hilton International Tel Aviv
Tel Aviv Hilton
Address: 205 HaYarkon St. | Independence Park, Tel Aviv 63405, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 On the Beach Hotel in Tel Aviv
#25 Business Hotel in Tel Aviv
#27 Luxury Hotel in Tel Aviv
#33 Family Hotel in Tel Aviv
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hilton Tel Aviv 5*
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