The staff at the Hilton try to make your experience first rate. While there are occasional lapses by individuals who just don't "get" what it means to provide first class hospitality, the overall level of service is very good and friendly. Expect to pay premium prices for rooms and services, but expect a very comfortable stay. If you have a problem, going to someone in the management level of the hotel is sure to get it resolved quickly. And enjoy the beautiful views from almost any room in the hotel.

I have stayed at this seafront hotel few times. While I like this location, I find room quality varies significantly. During my recent trip, bathroom for my first assigned room was far too small and room was not ready when I checked in at 3:30 pm; it took a while to finally get the right room after wasting hour and half following a long trip from the US. Rest of my four day stay was generally pleasant although I was surprised that the hotel has outsourced gym and you have to pay to workout - this is my first time at a five star hotel where you have to pay for gym.

During a business trip through Israel I stayed twice in this Hilton and was unfortunate to have an old room the first time although the plastic smiling receptionist called it an 'upgrade'....... The room is old, hard to keep clean and the bathroom tiny and far below the standard of What one is used to at these prices and at Hilton.

The second stay within that week I didn't get the 'upgrade', luckily one might say. To my amazement it was a fully renovated executive suite with more space, clean and up to standard. From collegues one should make a reservation from the 10th floor up, at lleast when you don't wanna get stuck in an old shithole room that should cost half from what they charge you.

For dinner: eat outside. The restaurant is without atmosphere and two streets down and a 10 minutes walk you find better and more affordable food. Breakfast is expensive but worthwhile. However on Sjabbat morning try to be early, because once the synagoge is ending groups flok in and they tend to fall over the buffet as if they just came from the dessert and have fulture behaviour: everything is gone in minutes!

For sushi your in the right place, although only kosher fish is served and the cooks are from Korea. The bar is small but caters for all drinkscand the lobby is spacious.
Talking of the lobby: great fun to sit there at sjabbat and enjoy the parade of orthodoxe families trying to get rid of the daughters to the single men from other families.

Don't buy at the Stern juwelers outlet: the ladies look as good as all the gold there, but they are always in a bad arrogant mood and the stuff is overpriced.

The salt water pool is the best and the lunch food is great. Try the kosher burgers!

Finally: with good weather; sit on the outside tarrace for a sundowner. Just great!

The Hilton isn't the newest along the seafront but it was the most fully booked in the city when we were there - for a reason. It is well located, efficiently and graciously serviced, friendly and immaculate. It is a short walk to the beach and slightly longer walk to the busy, trendy Port. Breakfast is simply amazing - staggering choices. But pricey if not included in your rate arrangement. We stayed 10 days and would have appreciated one of the hotel's renovated rooms - ours was getting shabby. However, we had a more than comfortable stay. Bedding was excellent. Turn down service included chocolates nightly with a box of chocolates at welcome and on Shabbat. We were swimming in chocolate!! Our only disappointment was that we discovered that we were not eligible for Hilton points for our 10 day stay since we had booked through a second party: Booking.com. Be warned if you are a collector.