To be honest, I have yet to find a good hotel that I felt impressed in Israel. Their hospitality industry does not impress me even after my 3rd trip. That maybe due to the fact that I have traveled and stayed at various hotels throughout the world and experienced some great hotels. Having said that, let’s dive into a review of David Intercontinental hotel.
Location – This hotel is on the beach side of Tel Aviv where many hotels are available so location wise, it is a Par or better in my opinion. To some people, this is important. To me, it is not. It is right next to Dan Panorama hotel which I’ve stayed the last time. There are markets and nearby attractions that are within walking distance which may be a plus for some folks.
Hotel – The hotel is old but it has been attempted to kept up to date. You won’t find anything impressive or grandeur about the place but I’ve seen a lot worse in many places so I suppose that is a good thing. Hotel staff seems okay but nothing to write about.
Lobby – The lobby is on third floor and several restaurants and shops as well as concierge help desk, Avis rental car and convenience store. I did not spend much time at the lobby or utilization of concierge for that matter. Some people use them effectively and I do on certain places but this was not one of those places.
Parking – Parking is better than the most hotels in Tel Aviv where space is a problem. The self parking garage is under the hotel and the entrance is somewhat confusing if you are in for the first time. The self park fee is $12 USD and if you are staying more than several days, it is somewhat annoying that if you want to charge the fee to the room. You have to intercom the guest relations to charge it to your room. I rather have pass card or validated stub method. Otherwise, use a parking machine before getting to your car.
Room – As a part of InterContinental ambassador, I was told that I was upgraded from my normal room. Since I have not seen what normal room looks like, not sure what I got was better than the other. I think it was the view as I could see the beach from my room which had a very large window wall to wall style glass. The bed comfort was decent but pillows are poor condition in my opinion. It is just too old and lost lushness regardless of which one I choose. The one chair available other than the desk chair was not comfortable as there is no ottoman other than a small glass table.
Bathroom – It needs update as marble is very dull and very old style. The door bottom paint has worn off due to water splashing to the bathroom door when not fully closed during shower. I absolutely hate the half glass partition on the tub which is very narrow by the way. This is very popular style in Israel for the reason I do not know. The shower head is fixed angle due to the fact that glass partition is covered only half so you have to move your body rather than move the shower head to suit you. The narrowness of the tub bothered me a lot as it is narrower than my shoulder width. It really needs a shower booth. Toiletries are above average due to the fact the Dead sea minerals are plentiful and many of soap and lotion comes from that area. Marble floor was old and if I step into some of them, I could feel it was being lifted. Not impressive Intercontinental hotel for sure.
Food – I have had ordered some food during Shabbat and it was average at best. Dan Panorama actually had better food than Intercontinental for sure. After ordering three times during Shabbat and once during normal day, I concluded that restaurant was not to my liking. Find someplace else.
Pool – Since many sunbather would use pool, I did try once. It has nice poor area and many folks linger around here all day long
Office productivity – Desk and chair is average. There are different power outlet to fit your prong style but all 220V so make sure it support the universal voltage. Internet is charged and for the performance point a view, it is a total rip-off. Wireless connection is utterly slow and takes forever to download anything. I find the internet is actually better at the bus station across the street from WiFi enabled bus which I used several times during my stay. For 3 days- $35 USD and 5 days- $50. Daily is $15. This should be free for guests in my opinion. Hotel is trying to make a few bucks here and there. Pathetic…
Overall impression – Another disappointing hotel in Israel. For the value, they really need to improve overall hotel experience. Just because they think they should change that much money does not mean hotel price is justified even in holy land. Reservation was not a great experience either as hotel was sold out on the date I tried to check-in and even thought I contacted their reservation manager prior to 72 hour room guarantee; nothing. What about fresh water every day for Ambassador member? During 13 days of my stay, I’ve got total of 3 bottles. Their housekeeping comes too late for turndown service which is annoying so around 8PM, I usually put up a “do not disturb” sign on the door. As you can see from my review, I am not impressed with this particular Intercontinental hotel.
Don't count on it. I have a Platinum Ambassador status and don't mean anything here.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hi jediplay, thank you for your detailed review. We are glad to see that our lactation received 5 stars from your review. We are proud of our unique location, close to many Tel Aviv attractions. We value your comments and will report your concerns to the necessary departments. We hope that we will have the opportunity to welcome you back to the hotel in the future, which will allow us to make your stay as best as it can be.
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David InterContinental Hotel
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.