We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Hotel in a good location” 4 of 5 stars
Review of Mercure Tel-Aviv City Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Mercure Tel-Aviv City Center to your Saves list
Mercure Tel-Aviv City Center
3.0 of 5 Hotel   |   Ben Yehuda, Tel Aviv 53465, Israel   |  
Hotel amenities
Ranked #53 of 85 Hotels in Tel Aviv
Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Nice Hotel in a good location”
4 of 5 stars Reviewed April 24, 2014

We've stayed 5 nights at the mercure. The reception guy Adi was extremely welcoming and helpful. He provided us with a upgrade because of my Le ClubAccor Status. We got a nice, clean refurbished room on the 8th floor with even sea view.
The Hotel is really just two blocks away from the beautiful beach which can be reached in less than 5 minutes walk.
There are several supermarkets around the corner, same as restaurants. We especially liked the Israeli speciality restaurant just a few meters to the left of the hotel.
The hotel also provides a garage with very reasonable rates.
The only thing we didn't like was the breakfast, but it was free for all guests, so no reason to complain.
Will surely stay at the mercure again on a next trip to tel aviv

Room Tip: Room 809 was very nice
See more room tips
  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

325 reviews from our community

Traveler rating
    83
    128
    74
    28
    12
See reviews for
42
88
61
98
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nairobi, Kenya
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 22, 2014

I have stayed in this hotel twice and i have found their service to be very good. The staff and also very helpful. Breakfast is goood but no hot meats options.The hotel is 5 minutes walk to the beach, 5 mins to street market.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 18, 2014

We've stayed at theMercure Tel Aviv in March. First of all, the location is not great, a block or two away from the beach (bad for swimming). There are no good restaurants around the hotel. The hotel itself is small and can easily be missed. The rooms are tiny, two people can feel cramped. One double bed in the room, very uncomfortable. The view from our room was terrible - construction. In the morning you can hear the construction noise and at night you can hear homeless cats or barking dogs outside. The walls are so thin that we could hear people sneezing and coughing accross the hall. The bathrooms are in terrible shape and the hot water stops running while you are still taking a shower. The towels are old and have a particular not-so-fresh smell to them. Disgusting. The TV remote control doesn't work. The elevator is so small that it will not fit a person and luggage together.
The breakfast was just OK. They "hot" dishes were supposed to be hot, but the staff didn't turn on the warmers until the dining area was full. So if you like your eggs, potatoes cold you will have no problem. Only 3-4 hot dishes available (boiled eggs, scrambled eggs, potatoes, other), a few salads, herring, bread, one type of not-so-fresh juice, coffee. The staff in the dining room is lazy, dirty dishes stay on tables for a while. None of them speak English.
Also, check you bill after your stay, some surprise charges may appear. The front desk staff are mostly polite but knowledgable only on the basic level, so don't ask them anything complicated. The hotel security guy (russian) is obnoxious and rude.
We only stayed there for 2 nights and moved out to Intercontinental Tel Aviv. Will never book this hotel again and would never recommend it to anyone. We've stayed at Novotel, Sofitel, Mercure before but this hotel is the worst. And if you think about bringing your kids here - forget it!

Room Tip: There are no good rooms, choose a different hotel.
See more room tips
  • Stayed March 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2014

We stayed here for one night as we are rarely disappointed with Mercure hotels. The staff is very friendly. Our room was quite large and very bright. The shower was awesome! The double bed was actually two singles pushed together, but this is fairly common in European hotels. The breakfast buffet was included and it was excellent; lots of choices and vey good food. One of the women working at check-in recommended a restaurant and called it for us. She was able to get a table for us even though the restaurant was supposedly booked. The hotel is two blocks from the sea, which is wonderful.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

Clean and spacious room. Awesome view from the 11th floor. I really recommend the top floor sea view rooms. A Finnish sauna in the gym was a pleasant surprise. Staff was courteous and attentive. I got informative Tel Aviv infopack at the check-in and loyalty recognition. Room fridge (minibar) and in-room safe were defective, but hotel staff fixed the issues immediately. Hotel location is perfect, very close proximity to beach and the city center. Many restaurants and pubs nearby walking distance.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
haifa
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed March 3, 2014

I tried to book a room after we previously stayed in this hotel (April 2013)
Today (March 2014) I talked with Hana (reservations), and I can not believe what answer I got !!!
My children are 4 month and 2 years old
Hana claims that we need 2 rooms !!! because 2 children (even in this age) are not allowed in the parents room
We stayed in this hotel in the past and we are very disappointed that they changed there attitude with regards to children
As we leave in Israel and travel a lot, with the current and past experience with this hotel we strongly recommend other very good hotels in Tel Aviv - mainly the boutique hotels which are better located, have more special rooms, better breakfast (very simple one in this hotel).
Stay elsewhere !!!

  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nir Z, Guest Relations Manager at Mercure Tel-Aviv City Center, responded to this review, March 6, 2014
Dear Sir,

We regret that you found it necessary to write this comment where supposed to write about the experiences of hosting only.

We are pleased that you have enjoyed your last stay with us and chose to stay with us again, but we are sorry you do not understand the Policies of our Insurance which limited in the number of persons in the room (up to 3 Max) as explained to you by our reservations department.

Sincerely,
The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2014 via mobile

Loved this hotel. Very comfortable, quiet. The staff were very friendly and I felt very much at home. Very clean. Breakfast was amazing.In fact I returned a week later from Jerusalem since I didn't like the hotel I was booked into there for a further week. Will definitely return again.

Stayed January 2014, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mercure Tel-Aviv City Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Tel-Aviv City Center

Address: Ben Yehuda, Tel Aviv 53465, Israel
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #53 of 85 Hotels in Tel Aviv
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mercure Tel-Aviv City Center 3*
Number of rooms: 6
Official Description (provided by the hotel):
103 room hotel in an ideal location in the centre of Tel Aviv, close to the shopping and entertainment area and within walking distance of the beach. The hotel has 103 modern rooms featuring parquet flooring, LCD TV, coffee set, minibar, wireless Internet, work out facilities. The hotel lobby serves Continental and health conscious breakfasts, and features business lounge facilities and a bar serving an extensive range of drinks ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Agoda, Orbitz, Cheap Tickets, Venere, Despegar.com, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your Mercure Tel-Aviv City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mercure Tel-Aviv City Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.