Last Friday I booked a double room for my wife and myself via some website on the internet.
We arrive at the hotel at about 22:00 for one night , the reception guy was very rude and unfriendly , I asked to open the parking for me he said it was full , I had to go and find a parking far from the hotel and paid 20 us$ for it , more than that I checked the parking lot and found out there were at least 2 free parking spots.
At a certain point the reception guy lost his temper and all of a sudden asked someone else to take care of us????????
The room was very small and old fashioned not the quality we had seen last time we were at this hotel
During breakfast we had a very umpleasant and embarrassing moment when we were told that the roomn is only for one person and we cannot have breakfast (the two of us) I explained that we booked a double room for two persons, after quite a long time and some phone callings they approved that we can have breakfast .In short the hotel staff managed to spoil our weekend , I'll never come back to this hotel.
- Official Description (provided by the hotel):
- 103 room hotel in an ideal location in the centre of Tel Aviv, close to the shopping and entertainment area and within walking distance of the beach. The hotel has 103 modern rooms featuring parquet flooring, LCD TV, coffee set, minibar, wireless Internet, work out facilities. The hotel lobby serves Continental and health conscious breakfasts, and features business lounge facilities and a bar serving an extensive range of drinks ... more less
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