We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome Hotel!” 5 of 5 stars
Review of Crowne Plaza Tel Aviv City Center

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Crowne Plaza Tel Aviv City Center to your Saves list
Crowne Plaza Tel Aviv City Center
5.0 of 5 Hotel   |   136 Menachem Road | Azrieli Center 5, Tel Aviv 67021, Israel   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #26 of 88 Hotels in Tel Aviv
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Awesome Hotel!”
5 of 5 stars Reviewed November 3, 2012

Great location, spacious contemporary rooms and a separate tub/shower. Well maintained and with all the expected facilities. Bed was very comfortable. Room service was well maintained. Location is convenient to everything in Tel Aviv. There are quite a few great places to eat, drink and explore nearby.
The Club level was impressive and I would recommend it. They had quite a good variety of food and drinks to choose from, and a few comfortable sitting area where people were casually chatting.
Front desk staff were very pleasant. I was nicely welcomed as soon as I walked in the front door, and although I didn't have much to do with the staff after that, I felt they were friendly and welcoming.
Enjoyed the atmosphere and I'd recommend this place. Certainly one of the best hotels I've stayed at in Israel.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this review, November 24, 2012
Dear Guest,
Thank you for your comprehensive review. You have covered all aspects of your stay. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned.

Cordially,
Ella Kronkop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

960 reviews from our community

Traveler rating
    627
    233
    69
    24
    7
See reviews for
107
243
68
412
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ra'anana, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 3, 2012

We enjoyed our stay at the Crowne Plaza City Center. The location is convenient, right on the corner of the train station and in the middle of Tel Aviv's best shopping center.
Our room provided a gorgeous panoramic view of the city.
The hotel's fitness center is actually "Holmes Place" fitness club, where the hotel guests can get in with no charge. It is Hugh and includes swimming pool and good quality equipment.
The hotel restaurant served awesome high quality choices.
This is a most comfortable, pleasant hotel and you will find yourself well rested and well taken care of.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this review, November 24, 2012
Dear Guest,

I’m delighted that you find our hotel services most enjoyable and efficient.
Thank you for your time sharing your great experience with many travelers all other the world. We welcome the opportunity to make our guests HAPPY!

Please do not hesitate to contact me if any special arrangements needed prior your next visit.

Best Regards,
Ella Kronkop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
5 of 5 stars Reviewed November 3, 2012

We have just enjoyed two nights here and were very impressed. The Porter greeted us and helped us settle into our room. The Reception staff was friendly and an evening meal at the restaurant, located on the 11th floor, was good. Second night we had room service and it was great. The room was lovely, with fabulous view. The bar area is great for a drink or two

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this review, November 24, 2012
Dear Guest,
We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely,
Ella Kronkop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 1, 2012

Location right in the centre o Tel- Aviv next door a massive shopping centre and supermarket, the rooms are spotless very modern touch, with work desk and WiFi, the staff are very friendly and will give you advice on where to go ie shopping, sightseeing, restaurants etc, plus a free bus service to the beach, nice friendly clean hotel only about 10 minutes from the airport would recommend

Room Tip: I found the higher up for better views
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this review, November 24, 2012
Dear Guest,

Thank you for your comprehensive review. You have covered all aspects of your stay It is always hugely motivating when one takes the time and trouble to share your kind review with many travelers all over the world.

Cordially,
Ella Kronkop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jupiter, Florida
Top Contributor
96 reviews 96 reviews
43 hotel reviews
Reviews in 60 cities Reviews in 60 cities
70 helpful votes 70 helpful votes
2 of 5 stars Reviewed October 31, 2012 via mobile

15 minutes to check in, no late check out available (even with Ambassador status), poor to non existent wi fi on 22nd floor room, and an AC system in the bedroom that was really noisy unless put down to freezing.

Generally staff were helpful and friendly but the stay was poor and being Ambassador status seemed to be a complete irrelevance to the hotel.

Stayed October 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this review, October 31, 2012
Dear Guest,

I’m so sorry to learn that you find your recent stay not enjoyable.

I have to mention that the Ambassador status is an exclusive for Intercontinental brand; however in our hotel we should to recognize the Priority Club Level (gold or platinum) and offer appropriate benefits as per member’s level.
I apologize for any inconvenience due to ac system as well as wi-fi, hopefully you reported about these matters to the Guest service center in order to fix it immediately.

Best Regards,
Ella
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Top Contributor
152 reviews 152 reviews
87 hotel reviews
Reviews in 84 cities Reviews in 84 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed October 30, 2012

Good hotel overall , very clean , friendly staff .
All seems very new and in very good conditions.
It is located adjsacent to the Azrieli mall so you have a big car park available and from the car park an access to the motorway .in the mall there is a food court .
You can get ther by taxi , 150 ILS , but Hotel shuttle , 100 ILS or by train from the airport , 15 ILS ( stop at station Hashalom) .Please note the train stops for shabat ie from friday 16h30 in the in the winter .
Also to mention the beautiful fitness HOLMES PLACE that you can access for free at level 10 , with gym , swimming pool , jacuzzi , sauna and steam .Appartently a must in TLV and for sure very nice and clean.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this review, October 31, 2012
Dear Guest,

I’m delighted that you find our hotel services most enjoyable and efficient.

Thank you for your time sharing your great experience with many travelers all other the world. We welcome the opportunity to make our guests HAPPY!

Please do not hesitate to contact me if any special arrangements needed prior your next visit.

Best Regards,
Ella Kronkop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
65 reviews 65 reviews
50 hotel reviews
Reviews in 53 cities Reviews in 53 cities
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed October 29, 2012

Located right on the train line from the Ben Gurion Airport, we found the Crowne Plaza to be the perfect place to stay upon the arrival of our flight from Toronto. It took 10 minutes to get from the airport to the hotel.

We needed a place to stay for one night before taking a Sherut taxi van to Jerusalem. Here, we were able to recharge after our flight before heading out to see a bit of Tel Aviv. The hotel has a free shuttle service to it's sister Crowne Plaza hotel on Tel Aviv's beach. We took advantage of it and headed east to the beach (about a 15 minute ride), where we walked along the promenade up to Old Jaffa. A shuttle took us back to the Crowne Plaza Tel Aviv City Center.

Check-in was fast, friendly, and efficient. The front desk people are very good.

Rooms are perfect, great views of Tel Aviv. Wood floors, modern furniture and modern bathroom.

The hotel is connected to a large North American style shopping complex. Starved after the 13 hour flight from Toronto, we grabbed a quick bite in the food court. Food court food here is unlike the mediocre food court food at home.

Breakfast (at about $22 per person) wasn't inexpensive but was one of the best breakfast spreads we've ever seen at a hotel. Lots of cheeses, salads, breads, omelet station, prepared eggs, vegetables, fresh fruit, juices, etc.

We would definitely recommend Crowne Plaza Tel Aviv City Center. If you need one night in Tel Aviv as a pivot point to another destination like Jerusalem, or need a place to stay for a night before transitioning back to airport, it's an ideal place to stay.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ella K, Guest Relations Manager at Crowne Plaza Tel Aviv City Center, responded to this review, October 31, 2012
Dear Guest,

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely,
Ella Kronkop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Crowne Plaza Tel Aviv City Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Tel Aviv City Center

Address: 136 Menachem Road | Azrieli Center 5, Tel Aviv 67021, Israel
Phone Number:
Location: Israel > Tel Aviv District > Tel Aviv
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Tel Aviv
#4 Romantic Hotel in Tel Aviv
#8 Business Hotel in Tel Aviv
#9 Family Hotel in Tel Aviv
#18 Luxury Hotel in Tel Aviv
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Tel Aviv City Center 5*
Number of rooms: 273
Official Description (provided by the hotel):
NEW & EXCITING HOTEL IN TEL AVIV In the heart of the city that never sleeps, amidst the center of the business, cultural and shopping districts of Tel Aviv, the new Crowne Plaza Tel Aviv City Center Hotel overlooks the entire vibrant metropolis. Boasting an ideal location, the hotel is conveniently situated 12 minutes from the Ben Gurion International Airport, a 5-minute drive from the Israel Trade Fairs and Convention Center the largest in the city, walking-distance from the city center and adjacent to the Azrieli Mall, one of the largest in Israel and comprising 180 shops. Crowne Plaza City Center Hotel offers an exclusive hospitality experience at world-class standards with modern urban décor. The hotel provides meeting and guest rooms with the most advanced multi-media technologies and state-of-the-art business services. In addition, guests enjoy the convenience of the highly sophisticated and expertly equipped Holmes Place gym and fitness facilities including an indoor pool (The Health club services are available for guests above 18 years old only) ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, IHG, Hotels.com, Despegar.com and Priceline so you can book your Crowne Plaza Tel Aviv City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Tel Aviv City Hotel Tel Aviv

Owners: What's your side of the story?

If you own or manage Crowne Plaza Tel Aviv City Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.