When you book a TRIPLE room for THREE people, you would expect that there would be three of everything - apparently not. The front staff were rude, and I mean rude. They would look at us and literally walk away and leave us for another staff member to deal with. Coming from NZ, we're pretty happy go lucky people and we weren't expecting the Ritz or anything, but you don't even get a welcoming smile or 'shalom'....just a yesssss.....very disappointing indeed. We made 5 calls to reception and went down in person twice just to get extra cups, glasses and pillows. Our outlook on the fourth floor was of the staff outside smoking away, and the entry way to the delivery trucks - big whoop! The rooms were tidy and the food in the dining hall was great, but the service sucked. I would never recommend coming here, ever.
- Official Description (provided by the hotel):
- The Grand Court Hotel is located in the heart of Jerusalem, walking distance from the Old City and modern city center. The hotel boasts 442 luxurious rooms and suites, which are lavishly furnished and equipped with modern conveniences. Hotel highlights include free Wi-Fi and computer stations, a beautiful outdoor pool, relaxing garden terrace, authentic Israeli breakfast buffet, and lounge bar. The Grand Court also offers banquet facilities and free parking. ... more less
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- Also Known As:
- Grand Court Jerusalem
- Hotel Grand Court
- Grand Court Hotel Jerusalem