This was one of the friendliest hotels ever. Starting at check-in and continuing throughout, the staff made every effort to ensure our stay was a success. Especially Nirvana, who handled any question or request personally through completion, and Ramadan, our driver/tour guide who took us to Bethlehem, Masada and points in between. He made sure we were as close as humanly possible so my husband, who walks with a cane did not overdue.
The area made no difference to us, as we enjoyed being among the masses. The included breakfast buffet was lovely, the fruit was fantastic! However, previous reviews have talked about dark rooms, which is true; I would go elsewhere for dinner, and cleanliness is not 5 stars.
If you are not part of a tour, and want personal service, this is for you. We would go back.
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