The incredibly kind and hospitable people at the National Hotel made our two week visit even more enjoyable.
We started our visit being blown away by the kindest treatment ever by none other than the manager and owner of the hotel, Mr. Osama Salah. He personally came to help us the very first minute we stepped into the hotel. Immediately, he gathered around him some of his staff and they all worked so hard to make sure our stay would be enjoyable. Mr. Salah continued being the nicest ever the whole time we were there. This kind hearted gentleman always came up to us to ask if he could help and if all was ok. He even stopped by several times for interesting conversations.
A huge special thank you goes out to the great receptionist Nirvana who always warmly greeted us and made us feel at home. This young woman is a true walking definition of Nirvana. She oozes with peace and understanding in a place that is so longing for true peace. We always shared with her our concerns and she was always so accommodating and helpful. It was such a joy to share with her our own personal reflections of the country and how we were feeling about our stay. Her kind interest in our reflections made us always feel we had a true friend in Jerusalem.
We will never forget the many other hotel staff. They live on in our memories for their hospitality and genuine care. We very much appreciate the very kind hearted Omar who always told us interesting stories and warmly greeted us with a wonderful “Good morning” with a genuine smile each day. We now always talk about Omar with great fondness.
A special thank you goes out to Abu Shadi, the waiter who kindly always provided us with what we wanted from tea with mint, coffee, soup and other delicious treats. We sincerely appreciate Khaled and Basem, who were a wonderful help in making great food and they always kindly provided the best services. There were many other hotel staff who were always on hand to help us and we appreciate their kind help.
On top of the kind service, the hotel room was comfortably spacious. We had three very cozy beds and the linens were always spotlessly clean. There were two closets, which allowed us to hang all our belongings. This summer, the heat was very high, but the temperature in our room was always cool. The bathroom was spotless and all of us were able to take hot showers. We always returned to a beautifully cleaned and fresh smelling room. I myself started to feel that this hotel was my own home because I felt so comfortable in it. In fact, I wish I could go back this minute.
We loved the terraced restaurant on the fourth floor. It was so fun to wake up knowing that breakfast would be provided in the open air on a terrace overlooking interesting side streets and a wide open view of the beautiful Jerusalem. At night, the restaurant is equally delightful and we had fun eating several meals there late at night.
It is amazing that the best hamburgers we ever ate were not here in America but at the National Hotel. If you happen to stop by the National Hotel, we highly recommend their hamburgers. They are spiced in such an amazing way and have a really neat flavor. We also loved the National’s pistachio milkshake and their lemonades are to die for. They are sprinkled with chopped mint, which really adds a neat flavor.
We loved the fact that we could walk to the Old City, the Mosque and the Church of the Holy Sepulcher. We loved being close to the streets where there was a lively marketplace and bookstores. At all times, we passed by very kind hearted people.
We went to visit this spiritual place and we got so much more. The people at the National Hotel manifest their spirituality through their kindness and hospitality. Now, we speak not just about the sites we saw, but also the beautiful people at the National Hotel who left such a strong impression in our hearts and on our memories. If we get to see these lovely people again, we will be very lucky.
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