I had a two night stay at the Kaplan a couple of weeks ago. So many reviews focus so much on the kind owners and not on the property that I was surprised by the facility itself. PRO's -- the location is indeed great just ten minutes from the Old City, in a safe area with shops, cafes, etc. all around. The rate is good. I paid under $100 for a single room. My room had a fairly comfy double bed, color TV, en suite bath with shower, and lots of storage space in a little closet/nook. My room had good natural air and light plus individually controlled heat/AC unit. Great on the hot water and great wifi with plenty of power points to recharge! CON's -- There are so many 4 star ratings of the property, because of the kindness of the owners ( which is "Service") that I was quite surprised by my room. My expectations, based on the ratings, were too high. If you are European think Etap or Ibis Budget, but with a few years. If you are US, think Motel 6 with a few years. Bad? NO. But, this really is a proper 2 star property. The bathroom IS the shower stall so you spray all over. On my one full day no one touched my room which means the trash was not emptied nor was it swept, whatever. When I arrived someone had used the top drawer of the nightstand as an ashtray and I cleaned that out myself. Plus, there were Mosquitos. My top sheet was sitting on the bed, folded, with the towels (which were fine), when I arrived and I was surprised that it was a twin sheet for a double bed. Be Awares -- property is a little hard to find at first. Jaffa Rd is the road with the tram line. When you see the big Bank Hapoalim and the big Union Bank, the Kaplan is across Jaffa, up the side street. My room was two flights upstairs ,which is not an issue to me. There is no safe and the sign says they are not responsible for valuables. Am I unhappy? No! Am I sure to return? No. I'll check around. I was at the Hotel La Grand Cloche in Brussels four weeks ago. it was aTrip Advisor Bargain hotel. It was so much nicer. So, no complaints! But, not all those four stars that some reviewers suggest. The Kaplan is a decent 2 Star property in a great location with great owners if you need them.
The area is just plain noisy! Not sure there is any remedy.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.