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“Excellent Hotel” 5 of 5 stars
Review of Kaplan Hotel

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Kaplan Hotel
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1 Havatzelet St, Jerusalem 91001, Israel   |  
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Hotel amenities
Ranked #33 of 90 Hotels in Jerusalem
Astana, Kazakhstan
1 review
2 helpful votes 2 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed March 10, 2013

Excellent hotel
Loving and warm host
Incredible place - the center of Jerusalem 10 minutes from the old city and the market.
a simple but great little place a great host - eli, if you ant to feel like home this is the place clean warm and welcoming.

Mali Kazakhstan Astana

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

Traveler rating
    37
    41
    19
    7
    3
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14
37
21
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2013

If you want to spend your tourist money on touring, instead of on your hotel, this is the place to stay. It is in the perfect location, in the middle of the pedestrian boulevard, two buildings off Jaffa Street and Ben Yehuda. The host, Eli Wasserman, is just incredibly helpful. The room is simple and clean, with a fridge, a nice private bathroom, and excellent access to a kitchen. Eli and Nathan helped us sort through possible tours and how to get taxis, rental cars (even on Shabbat) and other logistics. Eli even offered to pay my parking ticket from his home computer and just add it to the bill when I couldn't figure out how to do it from my ipad. The perfect place to stay if you want simple, convenient accommodations in the heart of the city.

Room Tip: This hotel is right on Zion Square in Jaffa Street. If you are a really light sleeper, you need to...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 21, 2013

First off, I have to join the other reviewers in their praise of Eli as a wonderful host - I arrived extremely early in the morning, but he greeted me with a smile, gave me the room keys and a bottle of water, told me to get some sleep and come back when I was ready to check in. Later, he would also provide me with a chamsa necklace, as my visit coincided with a turbulent period with air sirens even in Jerusalem (November 2012).

The Kaplan is nicely located in the middle of everything, and it is easy to get to the various sights and events in the city - either by foot, tram or taxi. And should you need any advice on where to go or how to get there, Eli will be at your service! Due to nearby construction work during my stay, I learnt that its central location is both a gift and a curse, as they would begin working very early.

The room was average and nothing more - as expected from a hotel this price range. The bathroom was very small, but everything worked as it should. Unfortunately, my experience was somewhat marred by stepping barefoot on a cockroach on my last day, pushing my overall impression from a "Very good" to an "Average" one.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, New Jersey
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2013

I stayed here with my brother in July. I wasn't too familiar with the area but the owner of the hotel gave me booklets and recommendations of fun things to do in the surrounding area. Very friendly and pleasant owner, extremely accommodating, best location near plenty of restaurants, bars, and shops. Clean rooms with wifi and TV. Bang for your buck!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 8, 2013

A hotel not only at the heart of the city but that provides service with a heart making it a real home away from home, Eli and Nathan the owners are incredibly kind and helpful (and funny!) and go above and beyond the call of duty to ensure that you have everything you need during your stay. They really know how to put a smile on your face.

It is a rare thing to come across hotel owners with such humanity, who are so passionate about providing a good service, whom would give you the shirt off their backs if you needed it! I was offered food more than once when returning late after a long day taking care of a sick relative and even received a thoughtful gifts in my room of fresh flowers and platters of fruit which were a real delight and godsend, again testament to how incredibly thoughtful Eli and Nathan are.

On a practical note the rooms are clean and tidy and well equipped, showers hot and as well as being in a tremendous location and having all mod cons there is a real sense of being amongst friends and feeling incredibly safe and all of this for a very reasonable price. It is uncanny as the Kaplan is right at the centre with everything a stones throw away, yet magically feels like home. I am a repeat visitor and I have met many others from all over the world and all walks of life that return again and again. The Kaplan is truly a little gem in Jerusalem and it’s owners beautiful souls. Staying here can really enhance the enjoyment of visiting the Holy Land and leave you with a positive lasting memory.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 31, 2012 via mobile

Kaplan is a nice base for exploring Jerusalem. So close to the old city and surrounded by great restaurants and bars.

Eli gave some advice but also flexibility to choose our own favorites. He was always waiting up for us to debrief our days and catch up on our news in a funny way !!

Two downsides: room was very noisy all night on thurs and some of sat night. Earplugs needed. Second, the bed linen was for two singles rather than a double to match the bed.

Anyway, overall a good find and we enjoyed it immensely.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 17, 2012

One of the highlights of our trip was having the pleasure to meet Eli, the owner. He was SO warm and hospitable. The location was perfect for us. I am extremely sensitive to outside noise, so Eli put me in a back room with a fan and earplugs, and it worked out just fine. The fruit plate was an added bonus. I highly recommend Hotel Kaplan. It also is very reasonably priced.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kaplan Hotel

Address: 1 Havatzelet St, Jerusalem 91001, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
#1 Best Value Hotel in Jerusalem
#18 Family Hotel in Jerusalem
Price Range (Based on Average Rates): $
Number of rooms: 15
Official Description (provided by the hotel):
Charming hotel and budget apartments. The best value in Jerusalem. ... more   less 
Also Known As:
Kaplan Hotel Jerusalem

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