First off, I have to join the other reviewers in their praise of Eli as a wonderful host - I arrived extremely early in the morning, but he greeted me with a smile, gave me the room keys and a bottle of water, told me to get some sleep and come back when I was ready to check in. Later, he would also provide me with a chamsa necklace, as my visit coincided with a turbulent period with air sirens even in Jerusalem (November 2012).
The Kaplan is nicely located in the middle of everything, and it is easy to get to the various sights and events in the city - either by foot, tram or taxi. And should you need any advice on where to go or how to get there, Eli will be at your service! Due to nearby construction work during my stay, I learnt that its central location is both a gift and a curse, as they would begin working very early.
The room was average and nothing more - as expected from a hotel this price range. The bathroom was very small, but everything worked as it should. Unfortunately, my experience was somewhat marred by stepping barefoot on a cockroach on my last day, pushing my overall impression from a "Very good" to an "Average" one.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.