We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“So la la” 3 of 5 stars
Review of Jerusalem Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Jerusalem Hotel to your Saves list
Jerusalem Hotel
3.0 of 5 Hotel   |   Nablus Road | East Jerusalem, Jerusalem, Israel (Down Town East Jerusalem)   |  
  |  
  |  
  |  
Hotel amenities
Ranked #29 of 92 Hotels in Jerusalem
Certificate of Excellence 2014
Teilhet, France
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
60 helpful votes 60 helpful votes
“So la la”
3 of 5 stars Reviewed September 8, 2013

The hotel has some nice points: Great location, close to Damascus Gate, kind and helpful staff and , yes, also the restaurant is, (at least for me), ok. I don t really need luxus around me. But the hotel is clearly overprized for what it offers: nearly nothing . I don´t want to recapitulate what they should do, that list would be too long, but they need to invest also a bit when the room rates are around 140 USD. In short, I think the whole place needs a complete overhaul and cleanup, until then this place is purely and simply overpriced.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

156 reviews from our community

Traveler rating
    59
    64
    18
    9
    6
See reviews for
28
44
29
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Hamar, Norway
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 4, 2013

Jerusalem Hoel is a little cosy hotel just outside Damascus gate. The rooms have great traditonal furniture, the service is splendid and the restaurant in the garden so relaxing that you would like to stay for hours!! Try a glass of white wine and some hummus with bread and just enjoy Your stay.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Top Contributor
65 reviews 65 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed August 23, 2013 via mobile

I recently visitied the Jerusalem Hotel, Bistro/ Bar , I go there whenever I am in Jerusalem , which is once a year. Typical pf many things ine at jerusalem they start of well then deteriorate. Dead flies and bees neat the glass windows, waiters gossping and cursing at one another ... Just unprofessional and predictable .

Stayed August 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
5 of 5 stars Reviewed July 10, 2013

We spent a week at this charming Palestinian hotel a stone's throw from the Damascus gate. This old Palestinian home turned into a hotel has charm, tradition, and comfort at a great price. The style of building in stone makes the rooms comfortable in the summer but the rooms have air conditioning and and ceiling fans as well. The staff is knowledgeable and helpful. They know all about the myriad festivals and events going on in Jerusalem and Ramallah during the summer and Ra'ed, the owner, is involved in creating a lively Palestinian cultural life in the city. The hotel has a wonderful garden restaurant with a great selection on the menu and a delicious daily breakfast. The hotel staff can help arrange for a car rental as well. We won't stay anywhere else when we go back!

Room Tip: This hotel is in middle of a bustling city so if you want quiet, look elsewhere.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 18, 2013

This hotel is an absolute gem. The garden restaurant is a lovely place to sit and relax after a hectic day or trip in from elsewhere. The gentleman who runs the hotel is accomodating, kind, and very attentive. The rooms are magical- gives you a sense of the old, stone, traditional Palestinian homes that would have been there for hundreds of years. We didn't know abotu the Political tours that are posted in the restaurant in time to enjoy one, but it is a good alternative way to see the city and even locations farther afield. My father has been living in the West Bank for a year, and this is his favorite place in the city. Stay here, you'll be happy you did.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Top Contributor
107 reviews 107 reviews
84 hotel reviews
Reviews in 93 cities Reviews in 93 cities
292 helpful votes 292 helpful votes
5 of 5 stars Reviewed June 2, 2013

We went on a political tour of Jerusalem with Abu Hassan - it was exceptional and therefore highly recommended. His tour company - Alternative Tours organises tours which leave from the hotel.

It is easy to come to Jerusalem and just see the usual touristed places. However it is great to hear the other side of the story and visit towns in the West Bank like Ramallah. Abu Hassan was very informative and his tour was great value.

Full marks to the hotel for being so accommodating AND the tour made our stay in Jerusalem special.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Top Contributor
96 reviews 96 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 28, 2013

We were recomended this hotel by colleagues at Brizeit University, Ramallah. It is run by Christian Palestinians and was pretty much rebuilt after the Israeli occupation of East Jerusalem in 1967. It is well situated for bus stations to other locations in Palestine, for the Old City and for East Jerusalem in general. Staff were pleasant though some were a bit distant. The building stays cool and has wonderful antique furniture in rooms and hallways. Some things are lacking - no drinking water is supplied in the rooms, for example. The restaurant is good for breakfast, and OK if rather pricey for evening meal, but it's garden location under a vine and the frequent live music make it worth a visit.

Room Tip: Rooms in the front above the restaurant can get very noisy, especially Friday evening.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Jerusalem Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jerusalem Hotel

Address: Nablus Road | East Jerusalem, Jerusalem, Israel
Location: Israel > Jerusalem District > Jerusalem > Down Town East Jerusalem
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #29 of 92 Hotels in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Jerusalem Hotel 3*
Number of rooms: 14
Official Description (provided by the hotel):
A family run hotel situated in an old Arab mansion located only a few meters from the Garden Tomb and The Damascus Gate and within a short walking distance to major historical and cultural sites.Originally built by a feudal lord in the heart of the ancient city of Jerusalem, the Jerusalem hotel has been carefully renovated.Accentuate its 19th century Arab character and refurbished with Arabesque furniture.This distinct architecture is evident in the arched windows.High ceilings, cool stone flagging and secluded vine garden.The thick stone walls, cut from unique creamy Jerusalem stone,Have been exposed and pointed with a traditional Arabic plaster.Rooms are timelessly decorated with antiques inspiring a Middle Eastern oriental milieu.Each of our 14 rooms is custom-furnished, air conditioned and provides a state of the art, fast internet connection, network facilities, wireless internet, two direct dial, separate phone lines, and a Yes cable receiver for guests comfort viewing.Once upon a time a gentle women and men but are start our speech and pleasantries reach, we must offer greetings!and peace!Shall we tell tales tonight .or sleep?we'll tell tales ...once upon a time the storytellers tells such quenching grapes fell upon a place, named KAN ZAMANwhere doors open wide where nerves do unwind where friends and dear ones and visitor who loved once from every neighborhood and home do stay...Enjoying the charms of nights, and joys of the day...The two eating places, the airy 'VINE' garden-patio restaurant and the authentic Diwan (indoor) offer a rich variety of Mediterranean dishes as a full meal or as a snack at reasonable prices. Live Arabic music is organized weekly. The Diwan is ideal for parties accommodating up to forty guests.Whatever the reason for you to visit Jerusalem, our hotel offers the relaxed, warm and friendly atmosphere for you to enjoy. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, TripOnline SA, HostelBookers and HostelWorld so you can book your Jerusalem Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Jerusalem Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.