I stayed at this hotel for three nights.
Firstly - the positive: The location of this hotel is great - close to the main shopping areas of Jerusalem and close enough for a walk to the old city (maybe 20 minutes).
The rooms are well maintained, and the TV is good.
Secondly: Unfortunately, the staff at the hotel are neither enthusiastic or helpful, and tough to get a smile out of them. I wouldn't want to rely on them for some good tourist advice.
The Internet Wi-Fi didn't work for the entire duration of my stay, which was really annoying - especially as this was a reason I selected the hotel - as it had Wi-Fi. I asked the staff on four separate occasions to address this issue and nobody every got back to me an it was not resolved. ( I am writing this from a restaurant)
The breakfast, by any standards was terrible. I stayed ad the similarly priced YMCA Hotel previously which had a magnificent breakfast. This hotel supposed to have a breakfast representing an 'Israeli Breakfast' and it was a scarce smattering of limp looking salads and one egg variation (scrambled). I'd recommend trying the breakfast across the road on the corner which was excellent.
Not a major concern - but the only soap in the bathroom was from a dispenser and they said the dispenser was soap, shampoo and conditioner all at once. I have never heard of such a thing.
I would recommend this hotel only if it was convenient, the price was ok and you didn't really have any expectations of service or a decent breakfast.
Guys - you have to fix this internet issue - I read a similar complaint previously.