We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The difference between their hostel, guest house, and hotel” 3 of 5 stars
Review of Beit Shmuel Guest House

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Save
You added Beit Shmuel Guest House to your Saves list
Beit Shmuel Guest House
6 Shama Street, Jerusalem, Israel (Mammilla)   |  
Hotel amenities
Ranked #23 of 55 Jerusalem B&B and Inns
San Francisco
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“The difference between their hostel, guest house, and hotel”
3 of 5 stars Reviewed May 18, 2010

I'm writing this review mostly to help other travelers with deciphering Beit Shmuel's Room system - their website and several guidebooks lead you to believe that the 'guesthouse' is actually the new section with the nicer rooms. In fact, the guesthouse and hostel rooms are the same, and the hotel rooms (about $25/night more) are the nicer ones (we booked a guesthouse room thinking we were getting a hotel room, but got a hostel room until we pointed out the discrepancy on their website and they upgraded us). Having said that, the hotel room was decent - basic, but relatively clean and a good value. The location is terrific, a 5-minute walk from the Jaffa Gate.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

40 reviews from our community

Traveler rating
    10
    14
    10
    4
    2
See reviews for
12
8
Solo
0
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Top Contributor
164 reviews 164 reviews
45 hotel reviews
Reviews in 69 cities Reviews in 69 cities
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed May 7, 2010

We stayed here for 1 night with a family with 2 young children. We came by sherut from the airport and the driver knew exactly where it was. It is in the new part of Jerusalem but has a lovely view of the city walls. We arrived late but were able to eat dinner at a local shopping mall within 5 minutes walk. We had a very friendly welcome by the staff. Jerusalem accomodation was quite expensive in our experience. The room was very clean, but also very basic. They were able to provide a travel cot for our baby which was great. The breakfast was adequate but not great. There seemed to be a lot of construction work going on whilst we were there. We walked the next morning with all our baggage to Damascus gate which was not too far.

  • Stayed March 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston MA
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
157 helpful votes 157 helpful votes
2 of 5 stars Reviewed February 13, 2010

this is a very popular hostel. we had large private room, just slightly worn, with small balcony and view of old city. the building is handsome. the breakfast excellent if institutional. there is a small cafe on site but not linked to the hostel billing service (cash only). location is perfect for Jaffo gate and King David Rd. staff is friendly but not too knowledgeable about bus routes (odd for a backpacker and up type clientele). room without carpet, smallish bath room, clean, inexpensive, room key not the never electronic card, luggage is stored in a common room (if that makes you anxious).
caution: we stayed in the "garden" portion; not the hostel, the rooms were perhaps $50 more and worth it. included breakfast.. concerts do occur here.

  • Stayed February 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia PA
Top Contributor
52 reviews 52 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 21, 2009

My wife and I stayed at the Beit Shmuel guest house two nights in May. The rooms and facilities were clean and spacious, and we had a great view of the Old City. Beit Shmuel has a lot happening - the hostel, cultural activies, bat mitzvah celebrations at nights (there was some late music coming from the courtyard). Breakfast was quite extensive, with breads, cereals, fruits, veggies, cheeses, and other items. This is not a luxury hotel, but certainly a very pleasant (and less expensive) alternative to downtown hotels. We had been booked at the hostel for two nights as well (more basic accomodations) but the room was not available due to needed repairs. The hotel staff already had us booked at the nearby Eldan hotel, for which we paid the agreed hostel rate (significantly lower than the regular rate). So plusses to them for dealing with a problem (not so much fun to find out about when we arrived at 2:00 AM,) but the arrangements were handled very professionally without any problems when by Beit Shmuel, and there were no problems with the bill.

  • Stayed May 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed November 6, 2008

The room was bare and basic (they describe it as luxurious: I dread to think about their hostel if this is luxury). No proper size
towels. Breakfast was basic and breakfast room dreary with dirty chairs. Staff was indiffernt, both reception and breakfast room.
The view was a joke- a new development, and even that was barely visibly behind a tiny, half blocked balcony.
Wouldn't dream of staying again.

  • Stayed October 2008
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
usa
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 9, 2008

I booked a room here on the recommendation of someone. There isn't a lot of info out there about it, so I went with it b/c the price was quite good and my trip to Israel was costing me a fortune. I learned that in Israel you DEFINITELY pay for what you get.

I booked in one of the Guest Suites/apartments. The facility also has a youth hostel. The building itself, the exterior is gorgeous, overlooking the Old City. Really a pretty building with a spectacular location in the heart of everything.

The room I booked was large, but spartan. 2 very uncomfortable beds with a sofa and desk. The bathroom was tiny. There was a nice little balcony with just a beautiful view of the Old City. The room was like a dorm room I had in college.

The staff was great. Just great. Young, but more than eager and willing to help. Elena was the front desk attendant who helped me and she could not have been better.

The Beit Shmuel and I just didn't mix. There was not a thing wrong with it and it is perfect in what it is. It just wasn't my style and that was completely my fault. I needed a little luxury and comfort on this trip and that's not Beit Shmuel. It's an affordable option that does it's wonderfully.

  • Liked — Location
  • Disliked — Room
  • Stayed March 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prague
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 11, 2007

Our family stayed in two rooms at Beit Shmuel Guest House during Pesah. Considering the price (143 USD for double, 110 USD for single), we cannot say that we were satisfied.
First, the positive: 1) The receptionist was helpful in letting us one of the reserved rooms before check-in time (3pm). 2) When the two of us had to leave one day earlier than scheduled due to health problems, we were not charged for the last night. 3) The rooms were clean. 4) The guest house is situated in a quiet environment. We had a nice view onto Jaffa Gate and the Old City walls. There is a beautiful park in the immediate vicinity of the guest house. Part of the B. Shmuel complex is a very well kept courtard with palms and flowers.
The negative: 1) Very disturbing noise (music etc.) from the floors above us almost every night, followed by equally disturbing noise by cleaning personnel that went on till morning hours (moving of furniture, slamming of doors etc.). 2) With the exception of the receptionists the staff was generally rather unpleasant and their level of service low: towels were not changed and no cups in the rooms. The employees shouting at each other and having a poor knowledge of English (causing communication problems during breakfast). 3) No possiblility of buying hot drinks nor any kind of food after breakfast, and the cafeteria was closed. No such possibilities in the immediate vicinity. 4) No fridge and no electr. tea/coffee facilities in the rooms. 5) Night taxi ordered by reception arrived 1/2 hour late and a specific request for a non-Arab driver was not met, due to which we were stopped, checked and bothered even before arriving at the airport.

Stayed April 2007
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Beit Shmuel Guest House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Beit Shmuel Guest House

Address: 6 Shama Street, Jerusalem, Israel
Location: Israel > Jerusalem District > Jerusalem > Mammilla
Hotel Style:
Ranked #23 of 55 B&Bs / Inns in Jerusalem
Price Range (Based on Average Rates): $$
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Beit Shmuel Guest House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Beit Shmuel Guest House Hotel Jerusalem

Owners: What's your side of the story?

If you own or manage Beit Shmuel Guest House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.