Visited for two nights on business. Check-in was about the most efficient I have ever experienced: four of us checked in simultaneously by one staffer in less than 3 minutes, complete with overview of the hotel. And we got champagne. I was in a newly renovated room in the Palm House. Unfortunately, the new electronic key (sad to see the old brass keys gone with the wind) didn't work. I went back to have it rekeyed. Still didn't work. The new electronic lock was broken and couldn't be repaired until the next day. So I had to have a staffer let me into my room each time I went out for the first 24 hours. The room, however, was stunning and spacious, with views on two sides. New flatscreen TV was a big plus. The bathtub is a bit precarious to exit, but this is not uncommon in this part of the world. My biggest gripe was the way-to-small and ill equipped gym, but that is a small gripe in the big picture. The breakfast was sumptious as was the Saturday brunch. Service throughout was 5-star. Just keep you eye out for renovation hick-ups.
- Also Known As:
- American Colony Jerusalem
- American Colony Hotel Jerusalem
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