Just returned from a magnificent trip to Israel, having spent our last 2 days in Jerusalem at the Prima Kings.
I totally disagree with posts from earlier this year...perhaps these were before the renovations were complete. My room was on the 4th floor and others in our group stayed in rooms on other floors and no one had a single complaint. My room was absolutely clean, beautiful, modern and well-maintained. Yes, it was on the smaller side, more like a boutique hotel, however, Israel is more European than American so smaller rooms and smaller elevators are much more common than what we are more familiar with in the United States. There was a small balcony which looked out over the street, unfortunately not in the direction of the Old City, but nonetheless, a nice place to sit, reflect and relax.
My only complaints about the room are the lack of a clock radio (none of the hotels we stayed in provided one) and the lack of a shower curtain liner so the water leaked onto the floor - but many hotels in the US don't use liners either so that is not just a problem at this hotel.
Every room had a safe and a refrigerator and ample shelving and drawer space.
I found the hotel employees to be helpful, courteous and all spoke English. The people in the dining room were extremely nice and accommodating for our group. The food on the buffet was varied and excellent. There was never a shortage and it was constantly being replenished during every meal. There is a nice selection so guests who don't want Israeli food will always be able to find more traditional foods (i.e. cereals for breakfast which isn't traditionally part of Israeli breakfasts, traditional American favorites such as roast chicken for dinner).
We were there during the Jewish Sabbath and the majority of guests were observing the Shabbat and the hotel beautifully accommodated; however, we saw many people in the hotel throughout the Sabbath who were obviously not observing the Jewish Sabbath and comfortably continued with their touring, etc. As in most of Jerusalem on the Sabbath, stores are closed so in the hotel, the gift shop was closed...but this is in the Jewish part of Jerusalem where most everything is closed to observe the Sabbath. If you are not observing the Sabbath, you may be better off staying in Tel Aviv or in another town on the coast that is not as observant as Jerusalem.
The location is excellent...a convenient walk to the Old City or to the main downtown area.
Overall, everyone in our group really enjoyed our stay...excellent location, beautiful rooms and plenty of comfortable seating in the lobby and good food. Would definitely stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.