We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing hotel!!” 5 of 5 stars
Review of David Citadel Hotel

Save Saved
You added David Citadel Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
David Citadel Hotel
5.0 of 5 Hotel   |   7 David Hamelekh Street, Jerusalem 94101, Israel   |  
Hotel amenities
Ranked #5 of 87 hotels in Jerusalem
Griffin, Georgia
1 review
“Amazing hotel!!”
5 of 5 stars Reviewed March 5, 2011

This hotel has it all. The rooms, food, and everyone at the Information desk were soooo helpful. I highly reccommend anyone to stay at this hotel, a GREAT outdoor mall right next to the hotel and lots of restaurants in a very short walking distance. Anything you need the staff were very willing to make happen. Beautiful hotel, great staff, beds are very comfy. :)

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYLB, Guest Relations Manager at David Citadel Hotel, responded to this review, March 7, 2011
We do make every effort to accommodate guests’ needs and your review tells us we succeed where it’s most important – excellence of service. I’m also delighted you enjoyed our new mattresses and unrivaled location.
Thank you very much for your recommendation and your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

980 people have reviewed this hotel

Traveler rating
    649
    188
    77
    38
    28
See reviews for
324
210
44
148
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dallas, Texas
1 review
5 of 5 stars Reviewed March 2, 2011

Lovely staff....especially Ari at the Concierge Desk, who met and exceeded all of our expectations! My husband and I had just arrived at the hotel in the early evening and only had three days to visit Jerusalem....the manager of the Executive Lounge (Sandra....another gem!)....sent Ari up to meet us in the Lounge to discuss our needs. After a very productive five minute meeting, Ari took note and by the next morning EVERYTHING....Old City walking tour with one of the best guides in the city (Eatay Ben Zaken), tours to Bethlehem, Masada and the Dead Sea, restaurant reservations, Tower of David light show, car service to airport, etc....was set up brilliantly.
Exceptional service provided by the Executive Lounge staff as well....Coral, Hadas, Maya, Sheli and Sima took extremely good care of us.
Additionally, to be so close to Old City is a huge PLUS with this hotel.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYLB, Guest Relations Manager at David Citadel Hotel, responded to this review, March 7, 2011
Many thanks for such compliments for our staff. We love to know we’ve exceeded guest expectations – that’s our great pride.
It sounds like you enjoyed a truly wonderful vacation, and we’re so happy to have had a hand in creating it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 2, 2011

The David Citadel is without question the best situated world class hotel in Jerusalem. Next door to the very upscale Mailla mall as well as the city center, it has a beautiful view of the Old City and is just a short walk from Jaffe Gate. The building and the rooms are very contemporary, roomy and clean. Unfortunately they somewhat downgraded their buffet breakfast in an attemp to prove "less is more", but the breakfast staff is very friendly and helpful. The front desk staff are also knowledgable and quite friendly. We were there for a week and it truly felt like my home away from home.
One comment that I would make is that the staff spends too much time communicating with each other about non-hotel business while a guest is waiting to catch their attention.

All in all, it is a wonderful hotel to use as a base for touring Israel or meeting business people,

  • Stayed February 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYLB, Guest Relations Manager at David Citadel Hotel, responded to this review, March 7, 2011
I thank you for taking the time to post your review in detail. Your comments are very helpful for us in understanding where our strengths are and where improvement is due, thus enabling us to provide superb hospitality.
I’m pleased you enjoy the hotel and would be happy to welcome you anytime, for pleasure or business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2011

I'm almost never disappointed staying at the David Citadel. The staff is friendly, the rooms are clean, bright and modern, and the food is great. Most staff there address me by name, even though I only come there once or twice a year on average. Its expensive but you get your money's worth.When i needed to check out late I wasn't given any problem-even though 150 rooms were being checked in that day with the entourage of a visiting foreign head-of-state.

  • Stayed February 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYLB, Guest Relations Manager at David Citadel Hotel, responded to this review, March 7, 2011
I’m very proud to know we serve you so well. We’re grateful for your business and it’s so nice to know you enjoy the hotel.
I thank you for posting your comments and look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
56 reviews 56 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 27, 2011

I've stayed here twice - once with my adult daughter (mother/daughter trip to Israel) and once with my husband. Both stays were great, and would definitely return again on another visit. The hotel is beautiful, the rooms are lovely, and the service is very good. It is worth staying here for the view from the pool & the breakfast dining room alone!

  • Stayed May 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYLB, Guest Relations Manager at David Citadel Hotel, responded to this review, February 28, 2011
I’m happy to have provided you with the superb hospitality we believe our guests are entitled to. I look forward to welcoming you back for many more such great experiences.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 26, 2011

Gorgeous hotel in perfect location - two blocks from the King David Hotel, across the street from a major shopping pedestrian mall, and convenient to the old City. The room was warmly contemporary with a comfortable bed. Fabulous buffet breakfasts. We loved staying here!

  • Stayed October 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYLB, Guest Relations Manager at David Citadel Hotel, responded to this review, March 2, 2011
It’s absolutely lovely for us to hear we’ve succeeded in providing that special hospitality experience we strive for. Your review is much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 25, 2011

Location (near downtown), staff (Munir, Medina, Manuel and all the concierge staff), are all outstanding. My favorite place to stay in Jerusalem, and has been over the years.

Stayed February 2011, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AYLB, Guest Relations Manager at David Citadel Hotel, responded to this review, February 28, 2011
Your obvious affection for the hotel is heartwarming, thank you so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to David Citadel Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about David Citadel Hotel

Address: 7 David Hamelekh Street, Jerusalem 94101, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jerusalem
#2 Spa Hotel in Jerusalem
#4 Luxury Hotel in Jerusalem
#5 Family Hotel in Jerusalem
#6 Romantic Hotel in Jerusalem
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — David Citadel Hotel 5*
Official Description (provided by the hotel):
The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 384 impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Travelocity, Cheap Tickets, Agoda, Tingo, BookingOdigeoWL, Despegar.com, TripOnline SA, Hotels.com, Jetsetter and Venere so you can book your David Citadel Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
David Citadel Jerusalem

Owners: What's your side of the story?

If you own or manage David Citadel Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.