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“Still a great choice for Jerusalem” 5 of 5 stars
Review of David Citadel Hotel

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David Citadel Hotel
5.0 of 5 Hotel   |   7 David Hamelekh Street, Jerusalem 94101, Israel   |  
Hotel amenities
Ranked #4 of 90 Hotels in Jerusalem
london uk
Senior Contributor
37 reviews 37 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
“Still a great choice for Jerusalem”
5 of 5 stars Reviewed July 31, 2014

We stayed here for four nights in early July - our fourth stay over the last few years - and we were so glad that we did. There may be newer and swankier five star hotels in Jerusalem but, for what you pay, the Citadel is a great choice. The location is superb as it's so close to both the shopping areas and the Old City. The staff are extremely helpful - in particular Yael in Guest Relations who was so gracious about changing our room when we had noisy neighbours - to the door men, reception and concierge and all the staff who serve breakfast (thank you Samir). The rooms are a good size and spotlessly clean with plentiful toiletries supplied. The breakfast choice is amazing and the pool is great - pity that the view of the Old City is now blocked by new construction though. The vibe in the hotel is relaxed coupled with quiet efficiency on the part of the staff. We have no doubt that we will be back at the Citadel next time we are in Jerusalem.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ofra A, Hotel Management at David Citadel Hotel, responded to this review, August 4, 2014
Thank you for posing this great review, and your loyal business over the years.

We are proud to have professional staff ,that provide the service we strive to provide to our guests. Especially guests that consider our Hotel as "Home away from Home".
I will gladly and proudly forward your comments to our staff members- all those you have mentioned.
Hope to have the pleasure to host you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,187 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 30, 2014

We had a room on the 12th floor and it was clean and quiet. Both check in and check out was quick and pleasant. The bed was extremely comfortable. The breakfast spread is surprisingly generous and delicious, and the staff is friendly, proffesional and welcoming.
The shower was strong and hot.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ofra A, Hotel Management at David Citadel Hotel, responded to this review, August 4, 2014
Thank you for your heartwarming review, your comments are greatly appreciated.

We hope to welcome you back for many future enjoyable experiences.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Kansas
1 review
5 of 5 stars Reviewed July 30, 2014

We stayed a few nights at this luxury hotel. The location is perfect and the rooms are beautiful. Most of all we loved the gym. The gym staff members, Tal and Yael, were extremely knowledgeable and helpful. The gym is clean and it was a great pleasure to start our days working out there. I wish that all of the hotel gyms would be so well maintained! We used the spa services only once, however, loved every minute that we spent there.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ofra A, Hotel Management at David Citadel Hotel, responded to this review, August 4, 2014
Thank you so much for taking the time to write this great review .
We, at The David Citadel, are proud to maintain the high standards at all of our facilities, and our Spa and Gym are our main ones.
We hope to have the pleasure to host you again soon, so you can enjoy all our facilities and service.
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Paris
1 review
5 of 5 stars Reviewed July 29, 2014 via mobile

We enjoyed a lot. The room was very clean and we liked stephanie's help. She was very willing to help us by speaking our language (french) with us. We received very good piece of advice from her so we keep very good memories.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ofra A, Hotel Management at David Citadel Hotel, responded to this review, July 30, 2014
Many thanks for such high compliments, and for taking the time to write it.

I will pass your great comments to the entire staff ,especially to Stephanie - our French asset!

Hope to host again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

We have stayed at the David Citadel numerous times. I'm a stickler for clean hotels and this place is the cleanest I have ever stayed at including in the United States. This is the closest hotel to the old city of Jerusalem. It is right next to the Mamila mall where within a two minute walk, you can purchase Cuban cigars, the best ice cream, have milk or meat meals and go shopping for clothes and beautiful art objects from Israel. The breakfast is sumptuous. It is included as part of the cost of the hotel stay, so go fill yourself up on some delicious food. The staff is the same year after year and my children have gotten to know and befriend some of them. This is a five star hotel in every sense of the word.

Room Tip: You can get a room facing the old city walls of Jerusalem if you ask.
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ofra A, Hotel Management at David Citadel Hotel, responded to this review, July 30, 2014
Thank you so much for posting your kind review, and your loyal business.
I am happy to hear you enjoyed your stay,as this is the way for us to know we did well.
I will forward your comments to the entire staff with great pride, as our staff is what makes all the difference.
Hope to have the pleasure of hosting you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

It's not my first time and definitely not my last visit there.always I get a nice room with a smile from the friendly receptionists .The breakfast is great with plenty of variety as well as dinner in The Scalla restaurant.
The pool spa and the executive lounge just give the reason to go back there.

Room Tip: all rooms allocation are with a beautiful view of Jerusalem
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ofra A, Hotel Management at David Citadel Hotel, responded to this review, July 30, 2014
Many thanks for such high compliments, and for taking the time to write it.
Thank you also for your loyal business over the years.
I will pass your great comments to the entire staff .
We look forward to welcoming you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
1 review
5 of 5 stars Reviewed July 28, 2014

Visiting at David Citidak Execytuve Lounge almost every day, I would liki to recommend it.
The food is fantastic, tasty and fresh and the cleanness of the place is something you can't miss.
Just lately the Executive lounge was relocated to 4th floor, it is beautifully designed and a lot ot thinking invested at the new place.
What really make the visit there special is the staff and service.
The manager, Revital and her team Gil, Yael & Muriel are all very professional and helpful.
They are always welcome you with a smile and friendly hello. Remember your name and preferences, avove all they give a personal service.
Due to my work travel a lot and visiting many executiv lounges. The David Citidel Executive lounge is the best I have ever seen.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ofra A, Hotel Management at David Citadel Hotel, responded to this review, July 30, 2014
Thank you so much for taking the time to write this lovely review regarding our Executive Lounge.

We know what makes all the difference is professional and attentive service, which is our goal throughout all hotel venues and departments.

I am glad the you enjoy the Executive Lounge, and will forward your comments to the entire team with great pride.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about David Citadel Hotel

Address: 7 David Hamelekh Street, Jerusalem 94101, Israel
Location: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jerusalem
#2 Spa Hotel in Jerusalem
#3 Luxury Hotel in Jerusalem
#5 Family Hotel in Jerusalem
#6 Romantic Hotel in Jerusalem
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — David Citadel Hotel 5*
Number of rooms: 384
Official Description (provided by the hotel):
The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 384 impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings. ... more   less 
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Also Known As:
David Citadel Jerusalem

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