This hotel met our expectations and then some. Every single member of staff was courteous, cheerful and helpful. The rooms were great, very quiet and large. A mistake had been made with our booking (we requested interconnecting rooms) and when we went up, the rooms were not interconnecting. Although the hotel was very busy, as it was the weekend of the Jerusalem marathon, the reception staff bent over backwards and eventually upgraded us to a mini suite to accomodate our requirements. Mistakes happen, its how they are dealt with that matters.
The hotel location is great, a short walk to the old city but well connected to main roads if going further afield.
We ate in the bar restaurant and the food was great, big portions and very tasty. Fish fingers, for my 6 year old, were made with salmon!!!
Checkout was a breeze, and our travel arrangements, to and from the airport, that were made by the hotel, were on time and faultless.
Staff did not hang around for a tip, but I gave some none-the-less, because everything was so smooth.
Not cheap, but you get great value for money. I hope that this hotel maintains the standard, as we hope to go to Jerusalem again soon and would not look for another hotel.
- Official Description (provided by the hotel):
- The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 384 impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings. ... more less
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- Also Known As:
- David Citadel Jerusalem