First off, the hotel claims to have an address on King George, I assume because that is better than Rabbi Avida Street, which is where the hotel actually is, it is only on King George, if you walk up a long and winding path.
The room we were in was poorly appointed. as examples: the hair dryer was screwed into a dresser drawer in the main room, as opposed to being in the washroom, where it might be usable. there were absolutely no electric sockets in the washroom at all. The room fridge had been moved from its correct location to inside an unventilated closet.
The worst was a room service waiter who over charged us and insisted on being paid in cash. The hotel stood by their man and made it difficult to get a refund, even though the food was inedible and unfairly priced. We ate Shabbat meals in the hotel. Friday night's meal was not hot (though i am pretty sure chicken soup is supposed to be) and fairly tasteless. The service was also quite bad, though I will allow that the service may have been a result if the storm that had hit then and not an ongoing issue.
We will never stay in a Leonardo hotel again.
- Official Description (provided by the hotel):
- If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more less
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- Also Known As:
- Leonardo Plaza Jerusalem Hotel Jerusalem
- Sheraton Jerusalem
- Jerusalem Sheraton