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“very nice hotel!” 4 of 5 stars
Review of Leonardo Plaza Jerusalem

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Leonardo Plaza Jerusalem
5.0 of 5 Hotel   |   47 King George Street, Jerusalem 91076, Israel (Down Town West Jerusalem)   |  
Hotel amenities
Ranked #68 of 90 Hotels in Jerusalem
Moscow, Russia
1 review
“very nice hotel!”
4 of 5 stars Reviewed July 18, 2013

very comfortable rooms and extremely nice staff who responded timely and politely to every request! will definitely recommend this hotel. most important - walking distance from the old city which was very useful!

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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904 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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English first
Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2013

We spent four nights at the Leonardo Plaza in Jerusalem and had a wonderful time. The staff are all amazing; nothing is too much trouble (and they all speak English). The star of the show is Elliot from New York with his great sense of humour and vast knowledge of Jerusalem. He is a treat! We definitely recommend this hotel and will certainly stay here again.

Room Tip: Ask for a room on one of the floors that has been refurbished.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
5 of 5 stars Reviewed July 13, 2013

We stayed at the leonardo plaza hotel in jerusalem. we came for "shishi shuook"
, and went to "mahane ya-huda" market, with chef kadosh and ilan ben hakoon ,we enjoyed it very
mutch .the stuff at the hotel was very professional and kind. the bed was very comfortable, the food was good too.
we want to say thank you to ilan ben hakoon (hotel manager) for his hospitality.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 11, 2013

I stayed at the hotel for 5 days with a group of 22 persons. The food and service were great. Great location.

***one big issue...phone calls. There is no place on the phone or in the room to tell you cost. I had stayed at the Leonardo in Tiberias and the cost was about $3.00 a call no matter the length. We assumed it was the same. It is 2.50 per minute. I went to front desk and talked with 4 different people and got four different prices...noone knew the correct price. Even toll free calls are charged. DO NOT USE THEIR PHONES.

FINALLY, Selah, by far the best, most informed and cooperative dest person worked it our...50% off...still not great, but he was very helpful....He should be the manager. Knows how to listen and work out problems. Again....DON'T USE PHONES!!!

The front desk people need a lesson in how to resolve problems!!!

Room Tip: don't use phones!!!
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  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2013

Elliot at the front desk made all the difference; he truly understands customer service. I have nevertheless given the Leonardo Plaza only 4 out of 5 stars for the following two reasons: the charge for wifi, and the fact that there is no refrigerator in the room. Very inconvenient.

Room Tip: Make sure to be specific if you want a room with a balcony. I have no idea why some rooms had a news...
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  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Top Contributor
109 reviews 109 reviews
17 hotel reviews
Reviews in 40 cities Reviews in 40 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed July 6, 2013 via mobile

We just returned from a 12 day tour of Israel where we stayed 5 nights at the Leonardo Plaza Hotel. Staff was very good, rooms and beds very comfortable. It's a religious hotel but you can request that the beds be together to form king size bed. Breakfasts were very good. This hotel is located close to the Old City of Jerusalem as well as Ben Ya-Hudah Street where you'll find an all pedestrian plaza with shops lined along both sides. There are several synagogues within a block or two and many good restaurants all within walking distance. The majority of the rooms have recently been renovated.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 1
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New York, New York, United States
1 review
4 of 5 stars Reviewed July 3, 2013

my husband and i just returned from 2 weeks at the leonardo with family in rooms 1906 and 1908-ayman was fabulous!!! a warm, helpful, hardworking and sweet man!!! when we return to this hotel we hope he will still be on staff and we will ask to be on his floor. elliot-who works at the front desk-was also efficient, friendly, helpful and a pleasure to speak to.

Room Tip: choose ayman's floor
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Plaza Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Location: Israel > Jerusalem District > Jerusalem > Down Town West Jerusalem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Jerusalem
#31 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Leonardo Plaza Jerusalem 5*
Number of rooms: 270
Official Description (provided by the hotel):
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton

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