We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Large and very professionally-run hotel catering for a traditional Jewish clientele.” 4 of 5 stars
Review of Leonardo Plaza Jerusalem

Save Saved
You added Leonardo Plaza Jerusalem to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Leonardo Plaza Jerusalem
5.0 of 5 Hotel   |   47 King George Street, Jerusalem 91076, Israel (Down Town West Jerusalem)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #9 of 87 hotels in Jerusalem
Southern England
Top Contributor
77 reviews 77 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
74 helpful votes 74 helpful votes
“Large and very professionally-run hotel catering for a traditional Jewish clientele.”
4 of 5 stars Reviewed September 28, 2012

I am updating my previous review. I visited this hotel again in August 2012 (it was a business booking chosen by somebody else) and my previous, largely positive, comments still stand (I wrote a very long review which can be found under November 2011). Whether this hotel will suit you will not be down to quality (the breakfast, service, facilities etc. are all really good) but down to the style of hotel it is. Bear in mind that the Leonardo Plaza is a very large, multi-storey hotel and has a very traditional Jewish character. There are almost no non-Jewish guests and in the summer there are predominantly large families. This time, as it was summer, I was able to enjoy the outdoor pool, which had been closed in the winter. We were given a cooler room further down the corridor away from the lifts, which was definitely preferable to the stuffy room we’d had in November. There is a lovely Arab gentleman who works on Reception (Sufiq??) who gave me a free ride in his own car to the Damascus Gate one morning at the end of his shift and advised me on how to visit Jordan for the day - on his advice I went to Jerash, which was wonderful. I remembered him from our last visit and must say he’s always very helpful and a real asset to this hotel. Overall, my impression is of a very professionally run hotel.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

980 people have reviewed this hotel

Traveler rating
    568
    238
    88
    52
    34
See reviews for
248
178
50
93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 26, 2012

We used to stay in more expensive hotels in the city, but we found that this hotel was a much better value for money compare to other top ranked hotels in Jerusalem. We have decided to try this hotel for the 1st time and the rates were cheaper than what we are used to pay. We have never experienced such a fantastic level of service. Managers welcomed us upon arrival; everyone went out of their way to make us feel welcome. This is a great place for families. The pool is nice, the food is much better than the other hotels we are used too. I would definitely stay here in the future.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
1 review
5 of 5 stars Reviewed September 25, 2012

Simply come and stay here. There is nothing more we can say. Everything was fantastic from arrival to check out. Location is unbeatable, staff is amazing, food is great and we should have discovered it before as we normally stay in high end hotels, paid much more and didn’t enjoy it as much as Leonardo Plaza. The only feedback we can give is that in 2012 business people like us, would expect free wifi and different adaptors in the room. We will b back for sure.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed September 25, 2012

We had a wonderful time during our stay here. The room was spacious and brand new. The location was great and very central to the main city attractions. They have a children club and they have entertained our kids for couple of hours, which gave us some free time to enjoy ourselves. There was also a very good walking tor on Shabbat which gave us the insight to new places in Jerusalem. The culinary experience of this hotel is great, food is tasty and fresh, although Friday night dinner was very expensive, we enjoyed every bite. We will be back soon.

Room Tip: ask for the view to the old city
See more room tips
  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 24, 2012

It's the feeling that counts. The Leonardo Plaza Jerusalem. This hotel although it has been one of the top 5 hotels
In Jerusalem since it was built what keeps it there is the friendly attitude of the staff. There are some hotel when you feel as if you are invisible, yet here the Leonardo staff make a point of noticing you.We asked for extra pillows, and they arrived almost as soon as I put the phone receiver down.
Our room, although on the middle floor of the hotel had the most amazing view of the entire 'tourism' area of the city, especially the old city. Incredible to wake up and look at remains of Jerusalem that have survived for thousands of years.
We stayed midweek in August, and the weather was HOT, yet the A/c worked really well. The best bit about August is the hotel BBQ on the balcony overlooking the pool area, most evenings. The food was terrific, steak was cooked to perfection, a nice cold beer, and plenty of variety from the enormous buffet. And reasonably price to boot. NOT TO BE MISSED.
Negatives, well there always are, I think the hotel should offer free parking to guests, although most of the city is within reasonable walking distance of the hotel. A decent coffee maker in the rooms, like in the U.S. Would also be nice. The hotels answer to that was, no hotel has them.. So, BE THE FIRST!!! Negatives aside, I am looking forward to returning to the hotel, (especially for the BBQ in August)

Room Tip: There are 2 sides, New city and old city. Although the Old city side is more expensive..it is worth...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem, Israel
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 24, 2012

This hotel has by far the best location in Jerusalem and is within a walking distance to synagogues, coffee shops and tourist attractions.
Staff is professional and extremely attentive, they have said YES to everything we have requested and you could feel that they were sincere and happy to help. We have stayed in an executive room which gave us access to the Business Lounge, we were a little bit disappointed by the lounge as we are used to a different size of lounge and a larger variety of snacks, but the service of the staff and the professionalism made us feel welcomed and we didn’t pay attention to the rest. All the leading hotels in town, should learn from the team of this hotel how to deal with customers.

Room Tip: The higher the better because of the magnificant view
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kriat onu
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2012

location:exelent, service excelent, clean, very nice people and allways willing to help. Food gourmet!!!! Italian restaurant exelent!!! We past there three nights at Rosh Hashana and enjoid every minute of it. Definitelly we will be back (it is our second vacation here. try to get a room on a high floor with balcony. Rachel M

Room Tip: 21th floor with balcony
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Leonardo Plaza Jerusalem? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Leonardo Plaza Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > Down Town West Jerusalem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Jerusalem
#10 Romantic Hotel in Jerusalem
#12 Family Hotel in Jerusalem
#17 Business Hotel in Jerusalem
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Leonardo Plaza Jerusalem 5*
Official Description (provided by the hotel):
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, Agoda, Tingo, TripOnline SA, Otel, Amex, BookingOdigeoWL, Despegar.com and Venere so you can book your Leonardo Plaza Jerusalem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton

Owners: What's your side of the story?

If you own or manage Leonardo Plaza Jerusalem, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.