Visiting Jerusalem from Tel Aviv during the Passover holidays we booked for lunch at The Colony. Access and parking were surprisingly easy and the restaurant far from full. The staff were attentive but not pushy and our meal very good. By Israeli standards (it's expensive to eat out here) it was good value: we started with a shared carpaccio and followed with a very tasty lamb kebab and a lamb dish with root vegetables.
What really lets the place down are the bathroom facilities. I can't even say that they're not clean because the decor there makes it hard to tell. Maybe that's the rationale - gleaming white surfaces show the dirt, so let's go for dark grey and black, with grungy black lines on the floor and then noone will ever know! Actually, yes, they were a bit grubby. And the icing on the cake was the reaction of the staff when I commented on this, the sort of comment that I thought we were getting away from with the growing recognition in Israel of what makes for good customer relations: "Well, noone's ever complained before." Of course, no need to keep the place clean as long as noone complains. Could be that like me they notice and just don't come back again.
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