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“Avoid if you can” 2 of 5 stars
Review of Armenian Guest House

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Armenian Guest House
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Via Dolorosa 36, Jerusalem 91194, Israel (Muslim Quarter)   |  
Hotel amenities
Ranked #36 of 55 Jerusalem B&B and Inns
Belfast, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Avoid if you can”
2 of 5 stars Reviewed May 29, 2011

On rrival at 03.00 our reception was less than friendly with an immediate demand for payment. The rooms were very basic No adaquate storage for clothing or valuables, in fact our first room had no storage whatever.
The bathroom had no working shower, no soap or hand towels/dryer. On our second room move in ten days we were back to having no where to hang our clothes. The showers on this floor worked but one of the sinks was not connected. There were no plugs for any sink.
There is no lounge or rest area, it was sit on your bed or go out. there was no drinking water or facility to make tea or coffee.
To eat breakfast we had to go to the convent 20 yards or so down the road. The breakfast was the strangest for us; cucumber, cheese, ham, hard boied egg, and a HUGE blob of mayonaise and another HUGE blob of jam in the centre of the plate. There was no choice or variety.
The road outside was constantly busy even at night so sleep was not always easy.
The cleaning ladies were friendly even though they had little English and our rooms were clen and the beds comfortable.

  • Stayed May 2011, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
armenianguesthouse, Manager at Armenian Guest House, responded to this review, June 15, 2011
This guest reserved a dormitory bed in our guest house for 26 euro per night including breakfast.
Our dormitory rooms have 12 to 18 beds in each room.
This guest had her freind with her, both ladies above 60 years old.
Because of their age we gave them a room with 3 beds only in order not to be disturbed by young guetss, who usually come back late at night & don't really care about the rest of people staying in the dormitory room.
When you stay in a dormitory room, you can't ask the service of 5 starts hotel, according to her, she wants soap & towels, she wants tea & coffe maker inside her room for free, maybe she was expecting kaviar for breakfast, she wants a private bath in her room.
Because of their age we helped with their luggage, when they checked inn & when they checked out (like 5 stars hotels) ofcourse without any tips from their side, they wanted a 5 stars services for 26 euro per night.
They checked inn at 03:15 am which means someone was wating for them, all this without additional payment (don't forget they reserved beds in a dormitory room)
they had visitors & telephone calls on daily basis, we used to inform them & give them the messages.
They receiveed visitors & stayed at the reception area for more than 90 minutes, she was expecting a meeting room for her visitors.
For breakfast we serve: tea, coffee, milk, butter, jam, eggs, tomato, cucumber, halva, labneh, bread, ham, humos.
They even had tea & coffee during the day for free during their stay in our guest house.
If she was ecpecting a better accommodation, she was supposed to go to a 5 stars hotel & pay a few hundred $ per night.
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41 reviews from our community

Traveler rating
    18
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    6
    8
    6
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5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Washington, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2011

I was at the Armenian Guest House over the Good Friday/Easter holiday. Since the AGH is on the Via Delorosa I was able to witness the faith of pilgrims from all over the world. The AGH is everything one would want in a guest house and more. The hospitality was genuine and yet very professional. An excellent breakfast was provided and the service was exceptional. My room was newly renovated, conservatively appointed but very comfortable. Wireless computer service was excellent and important for me because I had to keep contact daily with the States. I recommend wholeheartedly the AGH for your stay in Jerusalem. I could not have been more satisfied.

Room Tip: Get to know Alex, his knowledge is encyclopedic.
See more room tips
  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2011

it's not easy to find clean room in the Old City, most guest houses related to religiuos institutions are the best places to stay.
The Armenian Guest House is one of them, where you found clean room, clean sheets, towels, freindly stuff, the manager himself helped to park my car, they have a narrow entrance to the courtyard, i couldn't enter my car without the help of Mr. Alex.
he gave instuctions to the workers to help me each time i go in or out.
i didn't have to pay anything for parking my rented car.
other places, i had to pay around $17. for each day to park the car.
we had a very nice room with a huge terrace.
we even had laundry service in this guest house, usualy big hotels have laundry service.
take my advice, go there.
i liked a review about the armenian guest house, where it says: The Armenian Guest House is the best forget the rest, i agree .

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2011

Location, Location, Location.
Few minutes walking distance from all religious & historical sites.
Friendly stuff, I was respected as a Jew, I didn't notice any kind of discrimination, religion
wise like the surrounding guest houses.
Very clean, respectful & a clever manager.
I stayed there for 3 nights, I felt like home.
Very beautiful reception (the front desk area)

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2011

I spent 3 nights in other different places inside the old city, until i found the Armenian Guest House where i spent the remaining 4 nights.
You get for what you pay.
Every hotel has it`s good points & less good.
At the Armenian Guest House you found much more good things than less good.
The major thing is they keep the guest house clean, you only see women cleaning.
The location is number 1, you can`t find better location.
I encourage people to go there.

  • Stayed December 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Top Contributor
106 reviews 106 reviews
68 hotel reviews
Reviews in 60 cities Reviews in 60 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed December 31, 2010

Finding a good, clean, private room in the Old City can be difficult. If money is no object, it is easier, but this, though overpriced, is a good deal for the context of the Old City. It is pretty basic for service, but the room was a decent size, the bathroom was big as well. Rooms was old and drab, but fine. No, A/C, but did get a fan. Location is great, right by the 3rd station of the cross. Breakfast is basic.

  • Stayed August 2010, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
1 review
5 of 5 stars Reviewed November 24, 2010

Clean, Clean, Clean, very safe, you feel like home.
Very good location.
For the price you pay you get more.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Armenian Guest House

Address: Via Dolorosa 36, Jerusalem 91194, Israel
Location: Israel > Jerusalem District > Jerusalem > Muslim Quarter
Hotel Style:
Ranked #36 of 55 B&Bs / Inns in Jerusalem
Number of rooms: 20
Also Known As:
Armenian Guest House Hotel Jerusalem

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