The room - spacious with separate bathroom and toilet, which was a big plus. Although basically clean, the counter tops in room had not been wiped with glass stains and sticky residue remaining. Although the hotel looks really flashy from the outside, the rooms have been renovated with a lack of attention to details, eg the floor boards had gaps.
The breakfasts were amazing - a huge buffet of hot and cold that would satisfy anyone (except carnivores). Fish, dairy, vegetable, fruit, cereals, bread, pastries and many delicacies in shot style glasses prepared daily. You could get through the day on breakfast at this hotel.
Great location, walking distance to the old walled city, Damascus and Jaffa Gates. Also short walk to the light rail which is reasonably priced and frequent.
However good the hotel sounds, there were some drawbacks worth mentioning. Firstly, guests receive only 30 minutes of free wireless. Every other hotel we stayed in four countries, provided unlimited free wireless. You need to purchase half hour blocks after utilising your free half hour - and there is no carry over - use it or lose it.
The reception staff were not at all customer-focussed and made you feel they were doing you a favour. And no point standing in a queue, people just barge in and the staff serve them before others that have been waiting patiently for some time.
The bar staff were friendly enough, however it at times took longer than acceptable to receive your orders.
- Official Description (provided by the hotel):
- Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more less
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