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“The best 4 star hotel in Jerusalem” 4 of 5 stars
Review of Leonardo Hotel Jerusalem

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Leonardo Hotel Jerusalem
4.0 of 5 Hotel   |   9 Saint George Street | Jerusalem, Jerusalem 97200, Israel (American Colony)   |  
Hotel website
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Hotel amenities
Ranked #10 of 87 Hotels in Jerusalem
New York City, New York
2 reviews
“The best 4 star hotel in Jerusalem”
4 of 5 stars Reviewed June 15, 2013

I went to Israel with a group all over when we came to Leonardo Jrusalem we had a very impressing welcome by the group manger she was lovely smiling kind and professional. The location is great the food was superb the rooms are fine and clean and the service is freindly we had a very good time.

Room Tip: higher floor has great blcony
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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792 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
1 review
5 of 5 stars Reviewed June 15, 2013

I am staying at the Leonardo jerusalem hotel. It is very nice surprise for me and my family
The rooms are well maintained, the food is very tasty, the pool is good for families and couples. The location is very good to tour at the old city and the new train is just nearby the hotel
I will certainly will come again

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ness Ziona, Israel
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 15, 2013

We spent 4 nights at Leonardo Hotel in Jersusalem: couple with 3 kids, we took two connected rooms. The good thing that I may say about the hotel is it's location - 3 minutes to electric train and 10 minutes by feet to the Old City.
The pool was very small and no sauna at all - a disappointment for my man, the rooms were not bad at all but not clean enough, the service wasn't always on the same level - certainly worse than I expected for the money we spent.
The same re restaurants - sometimes better, sometimes worse. The kids and my man were not excited with the food but satisfied. I am vegiterian and although I paid for full pension I sat with my family but went to eat outside...
Next time will look for a better place to stay.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hod hasharon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 7, 2013

I stayed at the Leonardo Hotel in Jerusalem this morning and was surprised to find a cute hotel with excellent service!!!!
I was looking hotel with Reasonable price to Spend a weekend with the kids during Festival of Lights and I was glad to find a charming hotel with clean rooms and courteous service and most importantly the best breakfast in town

Room Tip: Check kids menu meals
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 4, 2013 via mobile

Very clean
Very good service
Nice hotel
Rooms a bit small, but the rooms were very comfortable and clean, suitable for families and individuals, the location a bit far from the center but still was very worthwhile!
The hotel staff was great, we enjoyed very highly recommended to anyone who comes to Jerusalem.
Sure i will be again!!!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Itala, Italy
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 27, 2013

I have to go with the opinion of many:bad cleaning, the problem seems to be bad management rather than the cleaning personal itself. Bad management also in reception area. I did this kind of job myself for many years and hardly ever saw such confusion, lack of professionalism. Personal pretty unqualified. Only few are friendly, most of them do not seem to know even the basic rules of courtesy. However, good location. 30min free wifi, then it becomes expensive. Ridiculous that a 4 star hotel in such a city and in this day and age does not even offer free wifi. Customer sadisfaction doesn't seem to come very high on the priority list f this hotel. We also stayed at the leonardo hotel in Tiberias, lovely personal and atmosphere unlike their sister hotel in Jerusalem.

Room Tip: The 8th floor s nice. Before your stay insist with the hotel on the good cleaning of your room.
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  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Brussels, Belgium
1 review
5 of 5 stars Reviewed May 22, 2013

We were in Jerusalem for a wedding, and took the opportunity to tour this amazing city. We were very happy with our choice of hotel. We were close enough to walk to the Old City, and/or find our way to excellent restaurants. But the hotel was away from traffic on a quiet street. By the variety of tour buses parked outside at all hours, and a business convention taking place at the same time we were visiting, it was obvious that this hotel has to balance a lot of different customers all at once. They did an excellent job with this. The staff was friendly and accommodating, helping us with a variety of needs. The breakfast was excellent. My only suggestion would be to extend the hours of the pool/workout facilities by an hour on both ends.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Hotel Jerusalem

Address: 9 Saint George Street | Jerusalem, Jerusalem 97200, Israel
Phone Number:
Location: Israel > Jerusalem District > Jerusalem > American Colony
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 87 Hotels in Jerusalem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Leonardo Hotel Jerusalem 4*
Official Description (provided by the hotel):
Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more   less 
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