I have been coming to El Gaucho for years. The last two times, in April 2012 and now in October 2012 I noticed the service is really going down hill. The Veal Sweetbreads Provencal Delicacy starter was not properly cooked and the warm tray, with the wood coals, had one coal that was barely warm. The main course I ordered was the "De la Pampa" prime rib steak (entrecote). The menu said it was 350 g but it certainly was not. I doubt it was even 300 g. It was not better than average but it was the service that was bad. When I walked into the restaurant there were NO employees anywhere. I had to wait for at least five minutes for anyone to appear. Then, I had to request water and salt and the Chimichurri when the steak was delivered. Although the waiter was not attentive in delivering the food once I finally received it he came over about 4 times, each time right after I had just put food in my mouth to ask me how it was. I thought he was just not a good waiter but when I asked for change of a 100 NIS note he brought me 2 50 NIS notes and said that was the only change he could provide. That's when I realised he was a jerk. I was not going to leave him any more than 15%, which was about 25-30 NIS. So I asked him if he was certain that the restaurant did not have change, i.e. five 10 NIS coins for the 50 NIS note and he said he was. I then said ok and proceed to leave, I got almost out the door when he chased after me to ask what wrong with the service that I didn't leave anything and I told him I would have left something but I was NOT going to leave 50 NIS and since the restaurant could not provide me with a lower amount of change I would leave nothing. Suddenly he 'found' five 10 NIS coins so I said wasn't that amazing how he located it and he said the cook had it. Thanks to this waiter I have no desire to ever return to this El Gaucho's again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.