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“Good and comfortable hotel” 4 of 5 stars
Review of Dan Panorama Haifa

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Dan Panorama Haifa
5.0 of 5 Hotel   |   107 Hanassi Avenue, Haifa 34632, Israel   |  
Hotel amenities
Ranked #9 of 22 Hotels in Haifa
Singapore
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Good and comfortable hotel”
4 of 5 stars Reviewed May 13, 2014

I would recommend this hotel for as the view from this hotel is stunning. Overall clean and simple rooms with no frills. Comfortable beds and good breakfast spread. Good and attentive service from the restaurant.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Front Office Manager at Dan Panorama Haifa, responded to this review, June 8, 2014
Hi Ben N,

Thank you for taking the time to respond about your stay at Dan Panorama Haifa. I am very pleased that you enjoyed the magnificent view from the hotel as well as the cleanliness of the rooms. Our staff works hard at providing a pleasant environment for all of our guests. The service is key to enhancing your stay and we are proud of our friendly and courteous staff that treats each and every guest with the utmost respect.

If in the future you may need anything, please feel more than welcome to contact me.

Thanks so much.
Avishag Ran
Front Desk Manager
Avishag.ran@danhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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465 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 4, 2014

We have just returned from a short break with another couple. The hotel is excellent and the service is fantastic. The staff smile and are very obliging. We were approached on several occasions by members of the management who wanted to know whether we were happy with the hotel and if we needed anything. Both couples stayed in executive rooms and our friends received wine, chocolates, bottles of water and fruit while we only received a bar of soap. This didn't matter as we were not staying there for the free gifts and didn't detract from the hotel although it did make us laugh at the contrast in gifts. We had use of the executive lounge on the 20th floor where guests can help themselves to hot or cold drinks, biscuits, fruit, soup and salad. There is also free Wif-fi throughout the hotel.

The dining room is lovely with great views of the bay. Alberto, the restaurant manager, was only too pleased to help us and brought us fresh orange juice rather than the watered down variety on tap.

We also ate in the Lobby Lounge which has a great menu and they were prepared to make changes to our orders such as to a different cheese in a sandwich. This was all done with a smile.

Although we did not swim we enjoyed sitting on sunbeds by the pool. Unfortunately the pool closes at 5.00 pm even though there were several hours of sunshine left. The life guard tended to start closing off the pool at 4.45 and we were asked to leave the area.

Just a word about the parking arrangements. When we arrived there was no room to park outside the hotel to unload our luggage, so we had to park in the underground car park which belongs to the shopping centre attached to the hotel. This was a nuisance as we had quite a lot of luggage. We now know that we could have gone into the hotel and requested a porter to come to our car and unload for us. Also the car park costs 40 shekels a day. You can only pay for three days and to renew the ticket we had to physically drive out of the car park and in again, which was annoying.

The swimming pool and parking apart we had a great time and would definitely return.

Room Tip: It's worth requesting an executive room with a bay view on a high floor.
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Front Office Manager at Dan Panorama Haifa, responded to this review, June 30, 2014
Dear Barbara G,
Thank you for taking the time to share your descriptive and through thoughts on your stay with us; feedback from our guests is invaluable in our monitoring and developing of services.
Throughout the hotel, every effort is made to ensure the highest levels of guest service and experience at any time, so it is always a delight to hear from a contented guest. We have also taken on board your more constructive comments with regards to parking, the swimming pool and housekeeping in a bid to improve for the future.
Thank you once again, I'll be sure to share your kind remarks with Alberto and the rest of the team and we'll all be looking forward to welcome you back on another occasion.
With best regards,
Avishag Ran
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Andover, Massachusetts
Top Contributor
81 reviews 81 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 29, 2014

This is the second "Dan" hotel we stayed in I our trip to Israel. It is high up the hill in Haifa. Our room had a view of the harbor, the bathroom seems to have been updated recently, the buffet dinner was good, and the breakfast buffet was good. The problem being that the "Dan" in Tel Aviv had a bit better breakfast and dinner buffet. The staff were very welcoming and helpful. Our room came with complimentary water, chocolate, and fruit which Tel Aviv did not. Parking was easy below the hotel. The rooms and hallways could use a bit of updating, otherwise this was a fine choice.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Front Office Manager at Dan Panorama Haifa, responded to this review, June 8, 2014
Hi JKS55-

Thank you for response. We are thrilled to hear you enjoyed your time here. Our hotel has recently been renovated in order to provide the most comfort during your stay and is continuing to be done. Our service and amenities are our top priority. The Dan Chain is a prestigious one and is recognized at various levels. The Dan Panorama is a 4 star level hotel with its aim primarily at specific populations and the Dan is considered a 5 start level hotel also serving a distinctive population. However, all of the hotels are extremely dynamic and cater to all diverse guests providing only the best service possible.

Feel free to contact me in the future on your next visit if you would like anything that I may be of help with.

Take care.
Avishag Ran
Front Desk Manager
Avishag.ran@danhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sinking Spring, Pennsylvania
Top Contributor
295 reviews 295 reviews
71 hotel reviews
Reviews in 131 cities Reviews in 131 cities
233 helpful votes 233 helpful votes
4 of 5 stars Reviewed April 22, 2014

My husband travels to this area frequently on business, so my experience with the Dan Panorama in Haifa is based on his free membership with the Dan Hotel club.
Membership entitles the guest to a room upgrade and free wi-fi in the room, as well as a view overlooking the port of Haifa. My review is based upon the inclusion of these perks.

Our room was on the 11th floor, with a view of the port. There was a large window which we would keep open in order to enjoy the view. However, the window did come with black out drapes that were very effective in darkening the room.

The room was quite ample in size with a nice sized closet, desk and 2 night stands with drawers. There was also a small round table with 2 chairs in front of the window.

Now to the important stuff:

The room was clean and included a lovely fruit plate upon arrival.
There was a relatively large ensuite bath with a large tub/shower combination.
Water was hot and plentiful at any time of the day or night.
Toiletries were abundant and included shampoo, conditioner, body wash, bars of soap and lotion. These were refreshed everyday.
Towels were large, absorbent and fluffy. You choose when to have them changed.
Alas.....no washcloths.(I always pack my own as this is standard in most countries outside the USA)
Hair dryer in the desk drawer
Large screen television
Microfridge in closet
Bolted safe in closet with key code set.
Hot pot with choices of coffee or tea
Daily cleaning service.

There were no clocks anywhere in the room, and that would include lack of an alarm.

Also, the room did not have any "No Smoking" signs anywhere. This was an issue, as we had someone in a nearby room smoking nearly round the clock, waking me out of a sound sleep with the odor seeping under the door. We had to call the front desk several times to report the smoke, and each time, someone would attempt to solve the issue.
The hotel is 100% smoke free, but if they do not make the extra effort to let guests know that, then it is not surprising that people will abuse the policy. This is the only hotel where I have stayed that does not have any "no smoking" signs visible anywhere.

Despite the annoyance of the smoke smell, the staff was always immediate in attempting to solve the problem when it occurred.

The staff spoke excellent English and every person whom we dealt with was polite and willing to help us out.

There is an underground garage available for parking for an extra fee.

Breakfast was outstanding. Plentiful with great service. It is a buffet, but waiters/waitresses served and refreshed coffee and tea. The breakfast room offers an outstanding view of the port of Haifa.

The only downfall to the restaurant was the lack of fresh orange juice. What was available was some sort of orange drink, not juice. You'd only miss this if you were used to having juice in the morning.

There were 2 laundry service options. In house laundry where you pay by the piece, and an outside service, where there is a set fee for so many kilos of laundry. That was a real bargain. The clothes were returned neatly folded and fresh smelling the same day as they were sent out.

There was no iron or ironing board in the room.

The Baha'i Gardens are within easy walking distance of the hotel. There are several restaurants within walking distance as well.

The Carmelit is just a block away, but we found the service to be erratic.

There was a lounge on the second floor, most nights with piano music, and food available for purchase in the evening. There is also a pool which opens in early May. Overall, this hotel has a LOT to offer to someone who will be staying in Haifa.

Room Tip: Consider joining the Dan Club to get a free room upgrade.
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Front Office Manager at Dan Panorama Haifa, responded to this review, June 8, 2014
Hi Geismom,

Thank for the gracious review; We appreciate the considerate thought put into recognizing our hotel features and the sincere service the team provide to every guest.
Throughout the hotel, it is our aim to ensure of every guests comfort at all times and needs met wherever possible. We have taken on board all comments highlighted and thank you for your insight.
As noted, the hotel is a smoke-free zone, clearly signposted in the hotel lobby and enforced by staff members. Should any discomfort be felt by smoke related incidences, this should be reported to personnel who, as mentioned, will quickly take care of it.
Moreover, rather than have alarm clocks in each room, a wake -up call is offered to any guest who might require this service.
The team are at hand at any moment and looking forward to welcome you back next time, returning guests become family here.
With thanks and best regards,
Avishag Ran
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 22, 2014

We have been there for 2 nights with adult . The location was very good but that's it . There's no parking . The room was very small not clean and very old furniture . The view was nice but the windows were so dirty so we couldn't enjoy that . The breakfast Was poor poor poor.
I will not return to this hotel . 3300 shekel for 2 nights it is too much!!!

  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Front Office Manager at Dan Panorama Haifa, responded to this review, June 1, 2014
We very much appreciate your feedback, thank you for taking the time to complete it.
We're happy that you enjoyed the location of the hotel and have taken on board any other more constructive comments with thanks.
While it appears it was not available at your time of stay, there is a large parking lot immediately next door the hotel at the local shopping centre, sorry that this did not seem to be the case for your stay.
Moreover, it is always a shame when the weather does not permit enjoying the incredible views from our hotel but given the height, sometimes our windows suffer in dust storms.
We'll be looking forward to another opportunity to welcome you and invite you to be directly in touch with me so that I may pay personal attention to your reservation details.
with very best regards,
Avishag Ran
Front Desk Manager
Avishag.ran@danhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peyton, Colorado
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2014

The staff at Dan Panorama Haifa, Israel is committed to making your stay comfortable and making you feel welcome. Excellent locale close to the best eating and shopping in Haifa. There is an excellent buffet breakfast included with your room. The bar was a great meeting place to head out with colleagues.

Room Tip: Upper floors overlooking the Mediterranean are best
See more room tips
  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 3, 2014 via mobile

Wonderful staff
We are traveling as a Globus bus tour "fascinating Isreal"
Hotel is very nice, clean,
Wonderful amazing food servied to us.
Nice chef gave me tips on cooking salmon

Room was clean. Wonderful bathroom.
Ours was small. But we are in a bus group traveling overnight.
We were very happy
And very quiet for us on the 9th floor.

There is a mall attached to the hotel.
And bank nearby

Told free internet, could never connect.
Later a fellow traveler told me we could upgrade to high speed at an extra cost

Stayed April 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanHotelsIsrael, Front Office Manager at Dan Panorama Haifa, responded to this review, June 2, 2014
Hi Shelley H-

It is such a pleasure to hear that you received such outstanding service during your stay here with us. Providing the highest quality service to our guests is our top priority. Our excellent location in the center and being attached to the mall makes convenience easily achieved during your stay.

The hotel is proud to offer free Wi-fi internet access available throughout the hotel and in the rooms. We also do provide high speed internet at an inexpensive rate. We are sorry to hear that you experienced issues connecting to the Internet. Our staff is always willing to help assist if there exists any challenges experienced in connecting to the internet.

Feel free to contact me for anything you may need.

Take care.
Avishag Ran
Front Desk Manager
Avishag.ran@danhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dan Panorama Haifa

Address: 107 Hanassi Avenue, Haifa 34632, Israel
Location: Israel > Haifa District > Haifa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Haifa
#7 Romantic Hotel in Haifa
#7 Business Hotel in Haifa
#7 Luxury Hotel in Haifa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dan Panorama Haifa 5*
Number of rooms: 266
Official Description (provided by the hotel):
Haifa's exciting Dan Panorama Hotel rises twenty-one stories high above Mount Camel, offering thrilling views of Haifa Bay and miles of Israel’s beautiful Mediterranean coastline. This modern hotel is centrally and uniquely located, being directly linked to the fashionable Panorama Mall, with its fine stores, elegant cafes and cinemas. Close by, the attractive Carmel Center bustles with life, offering an array of shops, cafes and entertainment venues. ... more   less 
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Also Known As:
Dan Panorama Haifa Hotel Haifa
Dan Panorama Hotel Haifa
Haifa Dan Panorama

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