Beautiful small, quiet hotel situated on the south beach away from all the brou-ha-ha of Eilat. The rooms are excellent, kept sparklingly clean, thanks to the superb team of Sudanese (?) staff who perform their work quietly and unobtrusively; not only in the rooms but also also in the dining-room.
After a tiring 6.5 hour journey from Northern Israel we were allowed to make check-in at 14:00 and not at 16:00 as advertised, wonderful.
At this point my partner asked at what time dinner was served (we had booked half-board), only to be told that this week there's no dinner! But we've ordered half-board?! Chava, the shift manageress was called and she confirmed that there was no dinner this week. We were left speechless. No apology but.. you can eat dinner at the beach restaurant up to 6 pm (but not fish or steak) or you can eat at the sister hotel 10 minutes' walk away, (my partner is disabled and we flew to Eilat so were without transport). Once we explained this we were told that we could travel to the sister hotel with their transport at 7pm.
If we had known in advance there was no dinner maybe we would have made other arrangements. Eventually we cancelled the half-board and made our own arrangements for dinner, it worked out great. Just a really unnecessary stress at the beginning of a short holiday break. I'm 32 years in Israel and thought that my English "corners" had been rubbed smooth years ago but, it seems, I'm still not inured to Israeli "Manners".
How it must be for foreign visitors I can only imagine. Such a shame when all the rest of the package is perfect.
PS. The "Carpet-polishing" from 15:30 to 18:00 right outside our room one afternoon was also a little annoying, the guy who was doing the C-Ping also thought it somewhat wierd that he'd been called to do the work at such hours.
- Official Description (provided by the hotel):
- The newly refurbished Orchid Reef Hotel, part of Orchid Hotel Management's luxury hotel collection, offers its guests all the advantages of Eilat's finest location, right next to the spectacular beauty of the Coral Beach Nature Reserve. The Orchid Reef is Eilat's only boutique hotel, with 79 spacious rooms and suites featuring a luxurious modern design. Only a few steps away you will find the intimate beach, while the Orchid Reef itself offers a swimming pool, pleasant relaxing and sunbathing areas, a spa complex, a fitness room, an open-air Jacuzzi (coming soon), a restaurant, and a dining room. Here you will discover the perfect vacation that combines all the peace and tranquility of the Red Sea with the excitement of extreme sports on a gorgeous beach ideal for a full range of activities – kite surfing, windsurfing, diving, sailing, and more. The hotel also offers the following services free of charge: Wi-Fi internet access in all areas of the hotel. International phone calls from the hotel lobby. Computer and internet stations in the hotel lobby. Bicycles to help you explore the local area. Beach services, including beach umbrellas, snorkels, and masks State-of-the-art fitness room. Watersports – Sailboards and double kayaks ... more less
- Reservation Options:
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- Also Known As:
- Reef Hotel Eilat