We were a group of 4 adults and 7 kids who were given rooms in the Astral Marina after the hotel we had originally reserved rooms at was overbooked. This is a hotel with a lot of unrealized potential. The rooms we were given were mini-suites, each with a double bed in a bedroom and a pull out couch in the main room. The location of the hotel is good, right next to the new Ice Park and a short walk to the promenade and beach but still in a relatively quiet area. Each room has a small kitchenette with a hot-plate (not all of them worked) but no microwave. One of the nice features of the hotel is a marina with small kayaks and pedal boats that can be used by guests. The hotel was recently renovated and most of the fixtures in the rooms and in the hotel open spaces are relatively new. At the same time, the difference between an okay hotel and really nice hotel lies in the attention to detail and staff who care both of which are largely lacking here. In one instance, one of the cleaners watched us walk out of the room. We then realized that we had forgotten the key in the room and asked the cleaner to help us. She shrugged her shoulders, turned her back on us and went back to cleaning the room across the hall without a word of explanation. The cleaning is not thorough and many of the rooms are poorly maintained. Two out of three refrigerators did not work properly. One froze everything that was put in the refrigerator section. The bathrooms all have glass doors without locks, some of which did not close properly. When we first arrived, we were given a room on a floor with a strong stench of sewage. Pretty soon, sewage started to come up through the shower drain of one of our rooms! After a few calls, one of the managers, David, moved us to rooms on a different floor. All in all, if you are a family traveling on a budget, the Astral Marina can be a reasonable place to stay but be aware that this is not more than a 3-star hotel at best.
Some rooms have bathtubs while others have a shower which consists of drain in the corner of the bat...
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