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“Great Rooms - Bad Serivce” 3 of 5 stars
Review of Prima Music

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Prima Music
4.0 of 5 Hotel   |   Coral Beach | P.O. Box 1384, Eilat 88000, Israel   |  
Hotel amenities
Ranked #23 of 64 Hotels in Eilat
1 review
“Great Rooms - Bad Serivce”
3 of 5 stars Reviewed September 22, 2013

We stayed at Prima Music during the holidays, Rooms were big and nicely designed with very comfortable beds. the breakfast and dinner were fabulous (even though not much of a vegi friendly food), a large variety of dishes , everything is fresh and tasty. the location was close to the beach but far from all the mess in the center of the Tayelet.

Drawback were
1. the service that was given in the reception was not friendly, not kindly and not welcoming!
2. Loud and extremely awful music in the pool area which disturbed to relax and enjoy the vacation.
3. Very slow elevators (which also the staff uses)

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrimaIsrael, Guest Relations Manager at Prima Music, responded to this review, September 29, 2013
Thank you for taking the time to post your review. All comments help us to provide the best service and amenities for our guests.
That being said, I am sorry you did not receive the service from the Reception as you should have.
I will forward your review to the staff as they are trained to provide our guests with helpful and friendly service at all times.
Your comment regarding the music has been passed onto the Entertainment Manager for his attention.
We look forward to welcoming you again on your next visit to Eilat.
Sincerely
Glenda Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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328 reviews from our community

Traveler rating
    89
    135
    65
    28
    11
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100
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sao Paulo, SP
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 18, 2013

The hotel is nice, room are large and clean, food (included) is good and the staff is very polite. I strong recomend this hotel if you want an alternative to the impersonal and expensive resorts of the city.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrimaIsrael, Guest Relations Manager at Prima Music, responded to this review, September 29, 2013
Thank you for taking the time to post your kind words
We are so happy you were able to enjoy our hotel and your trip to Eilat
We hope you will return and stay with us again.
Sincerely
Glenda Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

Located outside the center of the city, but no reason to leave the hotel. Lots of entertainment, fantastic service, very friendly staff, willing to help all day long, and good food. Altogether, good value for your money.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrimaIsrael, Guest Relations Manager at Prima Music, responded to this review, September 29, 2013
Thank you for taking the time to post your kind words about our hotel.
One of the nicest things for a hotel to hear is that guests enjoy their stay with us.
We look forward to welcoming you again to the Prima Music Eilat Hotel.
Sincerely
Glenda Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

We stayed there for 4 days in the beginning of August 2013. It was room for four (2 adults and 2 kids). Room is not fancy, but it had everything you need. Staff in the hotel is superb. There are a lot of activities for kids during the day and especially in the evening (6-9pm). Service is excellent and food is very good and always fresh. Hotel is located on the Coral Beach of Eilat, so it is perfect if you like snorkeling (a lot of tropical fish). There is shuttle to the center of Eilat so there is no need to drive when you want to do some shopping.
Good value for your money!!! Recommended!!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrimaIsrael, Guest Relations Manager at Prima Music, responded to this review, August 25, 2013
Thank you for taking the time to post such a detailed and wonderful review.
One of the nicest things for a hotel to hear is that euests enjoy their stay, our service , hotel facilities and overall concept of the hotel.
We look forward to welcoming you again on your next visit to Eilat.
Sincerely
Glenda Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eilat
2 reviews
4 of 5 stars Reviewed August 4, 2013

We chose the hotel "Prima Music" Due to its proximity to shore diving, we did not want to leave him because of the service, and the varied activities for children and adults. Excellent service, wonderful food (half board), all we need - at all times - we got with a smile!!! Strongly recommend that you arrive, relax and enjoy with the family at the "Prima Music
There are shuttle to the city during the day free of charge.
But you will not want to leave - the entertainment team brings everything to the hotel - braids, tattoos, body art, dreads, recording studio, cotton candy - and everything all at no charge - just with another smile. Go and enjoy. .

























































Google Translate לעסקים:כלי תרגוםמתרגם אתרמאתר השווקים הגלובלי









כבה תרגום מהירמידע על Google Translateלניידפרטיותעזרהשלח משוב














































































We chose the hotel "Prima Music" Due to its proximity to shore diving, we did not want to leave him because of the service, and the varied activities for children and adults. Excellent service, wonderful food (half board), all we need - at all times - we got with a smile!!! Strongly recommend that you arrive, relax and enjoy with the family at the "Prima Music
There are shuttle to the city during the day free of charge.
But you will not want to leave - the entertainment team brings everything to the hotel - braids, tattoos, body art, dreads, recording studio, cotton candy - and everything all at no charge - just with another smile. Go and enjoy. .

























































Google Translate לעסקים:כלי תרגוםמתרגם אתרמאתר השווקים הגלובלי









כבה תרגום מהירמידע על Google Translateלניידפרטיותעזרהשלח משוב

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrimaIsrael, Guest Relations Manager at Prima Music, responded to this review, August 21, 2013
Thank you for taking the time to post such a detailed and wonderful review.
We are pleased that you enjoyed your stay with us, the service, hotel facilities and overall concept of the hotel.
We look forward to welcoming you again on your next visit to Eilat and the Prima Music Hotel.
Sincerely
Glenda Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ramat Gan, Israel
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 4, 2013

the perfect hotel for families
we have been at vacation - 28.7-1.8.13
the hotel provide best value for money in Eilat
the atmosphere is great and the children felt Independence and fun
must say that Moshe salsa ambiance director is full of energy,fun and made the vacation for all the children's
we will come defiantly in the future specially for him
thanks

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrimaIsrael, Guest Relations Manager at Prima Music, responded to this review, August 12, 2013
Thank you for taking the time to post your wonderful review.
I was pleased to read that the whole family enjoyed their stay and all the facilities and entertainment that the hotel has to offer.
Look forward to welcoming you again to the Prima Music Eilat Hotel.
Sincerely
Glenda Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mb
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 20, 2013

We stay there during the 14-18/7
We had a room for 4 people (2 +2 kids)
The kids got separated beds which was great.
The room are pretty small and not fancy but we had everything we needed there.
The mattresses could be better, but besides that the rooms were okay.
The food was tasty.
The hotel provided activities during the days so the kids were busy most of the days.
Bottom line, we think of going there again next year.
Value for money is great.

Room Tip: Try to receive high floor.
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrimaIsrael, Guest Relations Manager at Prima Music, responded to this review, July 30, 2013
Thank you for posting your kind words about our hotel.
We are so happy that you and your family were able to enjoy our hotel and trip to Eilat.
We look forward to welcoming you and your family once again next year.
Sincerely
Glenda Ron
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Prima Music

Address: Coral Beach | P.O. Box 1384, Eilat 88000, Israel
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Eilat
#9 On the Beach Hotel in Eilat
#11 Spa Hotel in Eilat
#13 Luxury Hotel in Eilat
#19 Family Hotel in Eilat
Price Range (Based on Average Rates): $
Hotel Class:4 star — Prima Music 4*
Number of rooms: 144
Official Description (provided by the hotel):
The Prima Music is an exceptionally designed, concept hotel situated under picturesque desert mountains and overlooking the magnificent Red Sea at Coral Beach on the outskirts of the Eilat. As the Prima Music is dedicated to the enjoyment and flourishing of Music, each floor is devoted to a different musical genre Breakfast is served daily until 12:00. • 144 Rooms with sea view • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • In-room stereo system • Breakfast served until noon • Lobby Lounge Bar • Recording studio • Retro Club for LP listening • Kids Music Club • Outdoor swimming pool and lounge area overlooking the bay • Pool Snack Bar • Pool-side cabanas hammocks and relaxation areas • Tennis, basketball court • Spa treatment rooms, fitness room & sauna • Free wireless internet in public areas ... more   less 
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Also Known As:
Prima Music Eilat
Prima Music Hotel Eilat

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