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“Amazing vacation in Eilat!” 5 of 5 stars
Review of Herods Vitalis Spa Hotel Eilat

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Herods Vitalis Spa Hotel Eilat
5.0 of 5 Hotel   |   North Beach, Hayam Street, Eilat 88000, Israel   |  
Hotel amenities
Ranked #1 of 64 Hotels in Eilat
Petah Tiqwa, Israel
1 review
3 helpful votes 3 helpful votes
“Amazing vacation in Eilat!”
5 of 5 stars Reviewed October 6, 2012

We were staying at this hotel for 5 days at "sukut" holiday.This hotel is one of the best hotel we ever had in eilat. the room is very wide and comfortable, and the bathroom including a jacuzzi, and 2 bath robe with a slipers.
The room is also very clean and the service was very good and fast. The breakfast in the "Lawrence" restaurant was ok and nothing more than that, because the variety was very poor. However, the "palace" dining room was much better - it was bigger, wider and with much more variety.
This hotel allows only adult over 18, ans this is a huge advantage. the swimming pool is clean and part of it is under a roof, however the pool is little bit small in my opinion. The spa is great, including hot and cool waterfall, 2 jacuzzi - external and internal, dry and wet sauna.
The view from the balcony was great - the vitalis swimming pool, the palace swimming pool, red sea and the promenade.
We will definitely visit this hotel again, it was best relaxing vacation we had ever had in eilat.

Room Tip: Asked for high level with a view to the red sea.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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563 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
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rison lezyon
2 reviews
5 of 5 stars Reviewed October 4, 2012

“best vication !!”we were 5 days.
I will defenatly visit there more time.

we had a great vication
the room was very good comfort. bathroom also good with jacouzi the SPA was very good .that hotel is the best in eilat.the restorant lorens is very good.the food taste great and very good .the location is not to far,its good to wooke.

Room Tip: “best vication forever!!!"“
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jerusalem, Israel
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 25, 2012

they told me about this hotel that is the best ,but it doesnt reach our expectation you will ask me why? look Rooms was very comfort very clean but what wasnt so good the dining in the hotel we almost pay for for two nights 3500 NIS thats equals that days 1000 USD
we reach the hotel at 1:00 pm we find the loby full with check in gests the computer system was stuck so we waited for more one and half an hour lestining to peopls complains then we got our turn we surprise that the hotel wasnt one it was three hotels in one palce !!!!
ok then we went to the Vitalis the reception was empty she explain for us every thing where is the dining food and you can choose one of their special restorants for free also once.
we got our room room was very good comfort bathroom also very good with jacouzi the SPA was also very good
now at dining room was full of people ,food was poor ,salads bar was ok but the main menu chicken was bad taste beef doesnt taste like meat its like salami fish the only thing is ok the sweets was disaster no thing was delicious ice cream was (parve) not millky becuse of the cosher brekfast was almost good diverse of dairy products.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed September 22, 2012

terrible attitude to guests and a misleading web site - beware!!!!!!

1. the deal included transportation from the air port - no driver , no representative from the hotel, nothing. after few phones the driver arrived got us to the hotel.
2. sitting in the reception , the clerk stated the price out loud to verify it , very embarrassing moment due to the fact it was a surprise and with my spouse (not my wife) - very rude.
3. in the room there were two separate beds - not a single notation for it in the web site, even not in the small letters. no decent room to replace and even some dis-respective looks saying there are rooms like this live with it. it was late in the evening so we stayed.
4. the reception clerk didn't offer a double sheet and a double blanket which was mentioned the day after - very unprofessional reception.

Room Tip: double check your room's bed. they don't mention it in the web site but there are executive...
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FattalM, General Manager at Herods Vitalis Spa Hotel Eilat, responded to this review, October 9, 2012
Dear Guest,
First of all I would like to thank you for writing your feedback at the TripAdvisor web site.
After your conversation with MRS. Shila Amsalem hotel manager and after all my details checking , here enclose my question according to your mentions issues:
1.we do provide free of charge VIP transportation service from the Eilat air port to the hotel and back.
At the day that you arrive 20th September around 7 PM , our black VIP van waited near the air port area but the police didn’t allow for any vehicles to get near the entrance (allowing only taxis) and even write tickets.
Our driver find you among all the passengers , apologies personally and took you straight to the hotel.
2.Miss SABINA our receptionist host you with glass of champagne very warmly and friendly – as she always dose.
She remembers you clearly and deny any rude behavior ….
I am sure she didn’t yell or talk loud about the price you pay especially when check in process held by sitting on chair opposite the Receptionist which work in the Vitalis for 2 years already.

3.the room 1053 you got is one of our best high floor , the bed is double bed with 2 matrasses stick together with upper zipper (to avoid any gap)- the sheet is double and the bed make in advance for a couple.
4.on the day after you insisted to move for a room with 1 big double mattress – so the reception move you to room 256
I heard from Shila that beside the matrass issue you enjoy from your vacation and every thing was just fine.
Hope to see you again in our hotel in the future.
Please e mail me or contact me before and I will do my best to assure that next time will be perfect.
Sincerely yours
Haim Simelmits
Boutique hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rishon Le Zion, HaMerkaz, Israel
1 review
5 of 5 stars Reviewed September 15, 2012

My wife and I stayed in the Hotel from 09/09/12 till 13/09/12 and had a wonderful relaxing 5 days vacation.
The hotel itself is beautiful and luxurious and its location is perfect (located a few seconds walking from the beach). The hotel personnel were so kind and professional, everything is shiny and clean, the spa offers great facilities and of course - the rooms are modern, clean & comfortable.
Oh! very important: It is a very Quiet hotel.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jerusalem, Israel
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2012

The most prestigious hotel we were in Israel so far.
We really enjoyed a great vacation!
What you see (in their web site) is what you get. No surprises.
Quiet, relaxing vacation is just what we wanted - and this is what we had!

The room was just as we expected, and there was a really good service from the staff.


The best thing was - the quiet and peaceful atmosphere. No small children running in the pool ...
The spa was surprising compared to other hotels in Eilat. It was large and mostly - quiet!
The food is good.
The restaurant "Lawrence" is a gourmet restaurant - at least it tries to be - so the portions are small. If you want a buffet - can go to the larger "Tamarind" dining room for dinner, and also for breakfast.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netanya, Israel
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 6, 2012

This is the third time my husban and I stayed at this hotel. Every time is better than the previous. Beds are VERY comfortable, food is delicious! ( there are drinks and appetizers all day). The pool is nice and quiet and the service is outstanding. In addition, their spa is very nice and all treatments we had done were very professional ( I don't usually agree to treatments as I suffer from lower back slipped disk!)

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Herods Vitalis Spa Hotel Eilat

Address: North Beach, Hayam Street, Eilat 88000, Israel
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Eilat
#1 Spa Hotel in Eilat
#1 Romantic Hotel in Eilat
#3 Business Hotel in Eilat
#3 Family Hotel in Eilat
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Herods Vitalis Spa Hotel Eilat 5*
Number of rooms: 52
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Also Known As:
Herods Vitalis Hotel Eilat

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