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“Excellent” 5 of 5 stars
Review of Herods Palace Hotel

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Herods Palace Hotel
5.0 of 5 Hotel   |   North Beach, Eilat 88000, Israel   |  
Hotel amenities
Ranked #9 of 64 Hotels in Eilat
Jerusalem, Israel
1 review
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed February 2, 2014

Hi All,
Every year we have a winter vacation in Eilat. This year we chose to stay in the Herods Palace Hotel.
It is a luxurious hotel, having a special design that combines old-royal and new style.
The service was great. The staff were proficient and genial. We were upgraded to an upper floor and also, when the staff realized that we were celebrating my wife's birthday, they have brought us a cake into the room.
Of course, the room was very clean and the food was great, as is expected of a five star hotel.
We would definitely like to come back to this hotel.
Aviya & Shmuel Margalit
Samaria, Israel

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fattal_Hotel_Chain, General Manager at Herods Palace Hotel, responded to this review, February 9, 2014
Dear Guest,

Thank you for taking the time to write about us on Trip Advisor.

Firs of all, Congratulations to your wife's birthday!
It was a pleasure to read your comments and we are happy that you enjoyed yourself at the Herods Palace Eilat.
We would love to welcome you back soon.


Sincerely,
Oshri Deri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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765 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 31, 2014

Nice hotel , organised ,good rooms , clean , fair service , nice swimming pool. good breakfast and good food, the service in the dinning room is the best in the hotel.
always crowded , for better hotel ,across herods palace there is herods boutique , more quiet

Room Tip: go to boutique herods better
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Stayed July 2013, traveled with family
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Fattal_Hotel_Chain, General Manager at Herods Palace Hotel, responded to this review, February 9, 2014
Dear Guest,

Thank you for taking the time to post your comments on the site following your stay at the Herods Palace Eilat.
We were delighted to hear that you enjoyed the hotel, the food and the service.
We would be glad to welcome you again at Herods Palace for your next visit to Eilat.

Sincerely,

Oshri Deri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, California
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 30, 2014

Herod’s Palace Hotel is Disneyland that works if you like that sort of thing. It’s very well run with pretty friendly staff, good-sized comfortable rooms and fantastic views of (yes) Disneyland. It’s expensive, but I suppose you get what you pay for. The breakfast buffet was abundant with many options, though, surprisingly, no fresh fruit. The business center on the 11th floor, which serves food at no additional charge throughout the day, made up for that lack with fruit, nuts, pastries and beverages that were refreshed every two hours. For dinner, we looked at the buffet, decided against it, and went to the similarly priced Tamarind Restaurant, where the food was reasonably good with some excellent courses and the service, extremely friendly.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eilat
1 review
4 of 5 stars Reviewed January 28, 2014

The hotel itself is lovely, however, this property is not on the water. It does not even have a pool. You must take the elevator down and walk out of the Herods Boutique to a bridge that connects to Herods Hotel. Herods Hotel is on the water with pool/spa facility. We had to leave our building to go to the breakfast, pool, beach, spa. The Boutique has none of these amenities in house. I thought it was overpriced since these amenities were not on the facility.

  • Stayed January 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, Texas
Top Contributor
66 reviews 66 reviews
30 hotel reviews
Reviews in 33 cities Reviews in 33 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed January 27, 2014

I have stayed in a few hotels in Eilat over the years and have been told by several that the Herods Palace Hotel is the best in the city. I just finished a 4 day stay there and i was not impressed. It has the potential of being a very nice hotel but the maintenance of the property rates very low. It rates as a 3 star hotel in my opinion.
The room was large and over looked the Red Sea but if the room was uncorfortably warm then your only option was opening a window. This only worked when it was cool outside. If you wanted internet service then yiou had to make a trip to the front desk every 24 hours and pay a large fee.
The management of this hotel needs to spend a few nights at the new Ritz hotel in Tel Aviv.

Room Tip: The concierge level has larger rooms.
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed January 26, 2014

We stayed at the hotel for 2 nights last weekend. The view from the 10th floor is amazing. The sea is just 5 minutes walking from the hotel. Breakfast was included and was typical of Israeli breakfasts with endless choices of foods including fresh made eggs and all the cheeses, vegetables, fruits, pastries and other exotica for breakfast including pasta and pizza and so on. Prices are reasonable.We were getting there amazing service thanks for the amazing staff! We're sure we will be back to this hotel at the next our vacation at Eilat. Thanks for all!

Room Tip: Choose the room on the south side.
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Top Contributor
333 reviews 333 reviews
153 hotel reviews
Reviews in 136 cities Reviews in 136 cities
173 helpful votes 173 helpful votes
3 of 5 stars Reviewed January 26, 2014

I stayed here for 3 nights on a conference. It was January, so the low season but even so, the hotel could have made more of an effort.
On the plus side, breakfast was excellent - although it was a chore tying to attract the waitrons to get a coffee
The view from my balcony was fabulous out to the sea, but the balcony was very small and on floor 10, I was supposedly on the club floor.
my main criticism was the lack of cleanliness. My room was barely clean and the lobby area could certainly have been better
The bar shut at 10.30pm, even for residents. This was very early and a very surly man from reception eventually gave us a bottle of wine as room service. Also the wifi, which wasn't complimentary was dreadful - I couldn't even download my emails.
The pools looked very grand and I'm sure in summer, they would be the perfect place to keep cool.
I wouldn't stay here again by choice

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Herods Palace Hotel

Address: North Beach, Eilat 88000, Israel
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Eilat
#2 On the Beach Hotel in Eilat
#6 Luxury Hotel in Eilat
#12 Romantic Hotel in Eilat
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Herods Palace Hotel 5*
Number of rooms: 296
Official Description (provided by the hotel):
Luxurious Boutique Spa Hotel offering outstanding spa facilities. ... more   less 
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Also Known As:
Sheraton Eilat
Hotel Herods Palace
Herods Eilat
Herods Palace Eilat

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