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“We come every year” 5 of 5 stars
Review of Leonardo Plaza Hotel Eilat

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Leonardo Plaza Hotel Eilat
4.5 of 5 Hotel   |   North Shore Eilat, POB 1944, Eilat 88100, Israel   |  
Hotel amenities
Ranked #3 of 64 Hotels in Eilat
Ashkelon, Israel
1 review
“We come every year”
5 of 5 stars Reviewed July 16, 2014 via mobile

We come every year is this Hotel for my anniversary and always we are very happy we fell at home the location is perfect the food very good and the staff are very nice and helpfull. We will come back for my next vacation ...
.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mercedes b, Public Relations Manager at Leonardo Plaza Hotel Eilat, responded to this review, July 18, 2014
Dear Yael,
Thank you for choosing to stay as always at Leonardo Plaza Eilat and to be so loyal to us, and thank you for taking the time to write about your experience in our Hotel .
I was extremely pleased to read the compliments you wrote and will share them with the staff.
We look forward to welcoming you back again soon for another memorable stay for your birthday ( or before ).
Until then, thank you once again.
Best regards,
Mercedes Ben Haim – Guest Relation Manager Leonardo Plaza Eilat .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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754 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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  • Dutch first
  • English first
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English first
Rishon Lezion, Israel, Middle East
1 review
5 of 5 stars Reviewed July 16, 2014 via mobile

Its our first time in this hotel and we are very happy ,the location is exellant near the center of Eilat and the beach .on the top of this Hotel is the staff they are very kind professional and helpful my thanks to the management and staff.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mercedes b, Public Relations Manager at Leonardo Plaza Hotel Eilat, responded to this review, July 18, 2014
Dear Bella,
I am so pleased that you had a wonderful stay with us and I thank you for your time to share your impression with us.
Your kind comments and gratitude will be relayed to the hotel staff and management.
Hoping to see you again on your next visit to Eilat.
Until then, thank you once again.
Best regards ,
Mercedes Ben Haim – Guest Relation Manager Leonardo Plaza Eilat.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Telaviv
1 review
5 of 5 stars Reviewed July 14, 2014 via mobile

My stay in this Hotel is so pleasent and wonderfull,I feel its like my second home and this why I come to Eilat for at least twice a year . The accomodation is exellant and the athmosfer is so warm and welcoming ,the staff is very proffetional and traind . Chapeaux ...

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mercedes b, Public Relations Manager at Leonardo Plaza Hotel Eilat, responded to this review, July 18, 2014
Thank you for choosing to stay in our Hotel the Leonardo Plaza Eilat as always.
I would like to thank you for writing such a positive review about the Hotel .
Our first priority is to make our guests feel comfortable . We were delighted to hear you enjoyed the hotel and the hotel staff
did everything to please you.
We look forward to welcoming you back again soon.
With my personal Best regards ,
Mercedes Ben Haim – Guest Relation Manager Leonardo Plaza Eilat.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Risskov, Denmark
1 review
5 of 5 stars Reviewed July 13, 2014

Leonardo Plaza Eilat was a most wonderful experience! The restaurant is excellent, the quality of the food is top class, and the hotel staff, both in the restaurant and at the reception are most helpful and kind. They did their very best to help us in all respects. The hotel is situated next to the beach and has its one private share of the beach. Wonderful place to stay for a winter holiday!

Carsten V

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mercedes b, Guest Relations Manager at Leonardo Plaza Hotel Eilat, responded to this review, July 14, 2014
Dear guest,
Thank you so much for your review on Trip Advisor and thank you for choosing the Leonardo plaza for your vacation.
It’s a pleasure to know you enjoyed your stay with us, I am sharing your comment with all our team who will be glad to read them.
I thank you on behalf of the hotel and staff.
We look forward to welcoming you back for another memorable stay with us .
Best regards ,
Mercedes Ben Haim – Guest Relation Manager Leonardo Plaza Eilat .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
5 of 5 stars Reviewed July 12, 2014

This is our 3rd stay at the Leonardo Plaza Hotel in Eilat.
We have two rooms.The location is amazing. We are able to walk and get to the beach, shopping center and all the attractions in just a few minutes.
I could not say enough about the hotel staff.
They are truly amazing and go out of their way to acomodate their guests. every time. A special mention should go out to Tali from managment. She is personable & sweet. She even helped me with my internet connection problem that had to do with an externaL company. Also, Dalit and Max from the front desk are acomodating above and beyond. We had a personal; problem during our stay and Tali made all the difference. The food is great and thgere is a large selection. I highly recomend this hotel.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mercedes b, Guest Relations Manager at Leonardo Plaza Hotel Eilat, responded to this review, July 14, 2014
Dear Sigal,
Thank you for all your constructive comments regarding the services you received in our Hotel.
I was extremely pleased to read the compliments you wrote and will share them with the staff.
Hoping to see you again on your next visit to Eilat.
Until then, thank you once again.
Best regards ,
Mercedes Ben Haim – Guest Relation Manager Leonardo Plaza Eilat
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 6, 2014

Very good location, in the middle of enerything - you don't need a car...
Private beach - very confortable.
The food is great - breakfast & dinner.
very goog pool all over the hotel...for all kind of ages.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Eilat, responded to this review, July 10, 2014
Dear Ruth,
Thank you for taking the time to write your personal impressions of our hotel and thank you
for choosing to stay at the Leonardo Plaza Eilat.
We are delighted to read that you were impressed about the Hotel location and our cuisine.
we will be happy to host you again in the near future.
With my best regards,
Yours sincerely,
Mercedes Ben Haim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Migdal HaEmek, Isarel
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 2, 2014

The location of the hotel is wonderful, in the middle of the beach walk. Very close to the shopping centers and entertainment buildings. The beach is free for guests of this hotel. Internet is free for first 1/2 hour every day, but you have to get code from reception. TV offers nice variety of programs and languages.
Hotel has a good entertainment staff. In addition every evening there is an entertainment in the lobby.
The rooms are carpeted, but the carpet is not in a good condition. Rooms are cleaned almost daily (3 times in 6 nights stay). Yet the room wasn't clean, and the sheets had stains. The cleaning schedule is predefined and totally disregarding the "please clean my room" sign.
The big bed had a very comfortable mattress and the sleep quality was very good.
The children club is comprehensive and the stuff is marvelous. Children liked the entertainment and the program. The program is same for week middle and the weekend.
The hotel isn't new, but well maintained. Everything in the room worked. There were 5 free electrical sockets, tea / coffee set in our room.
Hotel offers ironing room and ice machine. All over the hotel territory you can find cold drinking water faucets.
The food in the hotel lacks quality but has variety. It definitely doesn't represent the high level standard of most Israeli hotels. Yet it was enough to be full, and we didn't have to eat outside. The worst are the sweets at the dinner.
The hotel has very little parking spaces, at full capacity most visitors will probably have no parking spaces. Parking around the hotel isn't free.
At the weekend a large group from "Strauss" company arrived, making the hotel more crowded and the staff was more "Strauss" oriented.
Overall: except for the food it is a very good hotel, i give it 5 stars because of all the advantages and very good staff. We had very positive experience and will like to go back there.

Room Tip: The rooms x39-x44 face the parking, with almost no sea view. Also the highest rooms (3xx-6xx) have b...
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Eilat, responded to this review, July 10, 2014
Dear Illia,
thank you for choosing to stay at the Leonardo Plaza and I thank you for taking the time to write your personal impressions of the hotel,
every comment is important to us so we can improve our service .
The satisfaction of our customers is our first priority, Your observations and opinions are appreciated, as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations.
Thanks for the grade you gave us we highly appreciate it.
Your comments and gratitude will be relayed to the hotel staff and the management .
We look forward to welcoming you back soon.
With my personal Best regards ,
Mercedes Ben Haim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Leonardo Plaza Hotel Eilat

Address: North Shore Eilat, POB 1944, Eilat 88100, Israel
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Eilat
#2 Business Hotel in Eilat
#3 Luxury Hotel in Eilat
#3 Romantic Hotel in Eilat
#3 Family Hotel in Eilat
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Leonardo Plaza Hotel Eilat 4.5*
Number of rooms: 301
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Also Known As:
Sheraton Eilat
Eilat Sheraton

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