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“Good, but not outstanding” 3 of 5 stars
Review of Hilton Eilat Queen of Sheba

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Hilton Eilat Queen of Sheba
5.0 of 5 Hotel   |   8th Antib Road | North Shore, Eilat 88121, Israel   |  
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Ranked #31 of 65 Hotels in Eilat
Eilat, Israel
1 review
1 helpful vote 1 helpful vote
“Good, but not outstanding”
3 of 5 stars Reviewed May 4, 2014 via mobile

The room was pretty small but clean and well-equipped the bed is xl size, very comfortable and quiet.
The ugly thing is the noise from the next hotel air conditioners, which didn' let us open the balcony at night for a fresh air. Avoid the even number rooms at the range of 258-290, 358-390 and so on.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davina S, Manager at Hilton Eilat Queen of Sheba, responded to this review, May 16, 2014
Dear Sergio C

Thanks for sharing your experience and opinion of the hotel.
We have many different sized rooms, please be sure to check them out on our website or ask about them at our reservations center. I am glad it was comfortable and sorry that the outside noise disturbed you.

Thanks again for your review.
Davina
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508 reviews from our community

Traveler rating
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    75
    69
    55
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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English first
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2014

We got a large room and a nice view. The hotel is very clean the only problem was the cats that we're going around the pool kitchen (the Cooke says there's mice there as we'll)
The breakfast was large and nice and the Kids liked it a lot.
All and all it was nice :)

Stayed May 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davina S, Manager at Hilton Eilat Queen of Sheba, responded to this review, May 16, 2014
Dear Omernoy

Thank you for a great review. I am glad you liked your room and enjoyed the breakfast.
We put a great emphasis on the cleanliness of the hotel and its great that our hard work shows.
I am sorry the cats disturbed your stay, in this case our actions are limited and since they are a safe kept species we handle them according to the law and the municipality regulations together with the city veterinarian.
I hope we can have the pleasure of hosting you and your family again in the future.
Kind regards
Davina
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Cagliari, Italy
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 3, 2014

If you want to be in Eilat this is the perfect location. Walking distance from most of the attractions in Eilat.
service was great, including their effeort to show you waht's near Eilat (from Petra to diamonds' mines etc.). room was very large, and both breakfast and the meals very abundant.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davina S, Manager at Hilton Eilat Queen of Sheba, responded to this review, May 16, 2014
Dear MadameMiriam

Thank you for a lovely review. We do believe our hotel offers the best location in Eilat and the best service and accommodation. I am glad you enjoyed your stay and the great meals we offer.
We look forward to having you again on your next vacation.
Kind regards
Davina
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Lehavim, Israel
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 28, 2014

Although this is not my favorite hotel in Eilat, it's up there among my favorites. The location couldn't be better, the staff is exceptionally helpful and friendly and the overall atmosphere is pleasant. The rooms are a bit small, but reasonable. I would gladly have taken the extremely comfortable king-sized bed home! Breakfast was good and if you're lucky enough to eat in the executive dining room on the 12th floor, the view is great! We had a very nice three-night stay here and I would definitely stay at this hotel again.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davina S, Manager at Hilton Eilat Queen of Sheba, responded to this review, April 30, 2014
Dear abnlehavim
I appreciate your comments and value your opinion.Thank you so much for a great review.
Our team is doing its best to give guests the vacation they expect and I am glad you enjoyed your time here. For next time please check out our superior junior or family rooms, they are spacious and beautiful.
I hope we become your favourite hotel in Eilat :)
Kind regards,
Davina
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Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 27, 2014

I would highly recommend this hotel to any families. The hotel upgraded us to a one bedroom suite and the front check in staff could not have been more helpful. The morning breakfast is amazing and probably the most extensive selection of food of any of the hotels we stayed in Israel.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davina S, Manager at Hilton Eilat Queen of Sheba, responded to this review, April 30, 2014
Dear Jeremy A

I am so glad to read that you enjoyed your family stay, we have may different rooms suitable for families and our suites are lovely.
Have you joined the Hilton Honors loyalty scheme... https://secure3.hilton.com/en/hh/customer/join/joinHHonors.htm
Thank you for your compliments and we hope to have you again for your next family stay.

Best regards
Davina
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Tel Aviv, Israel
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 21, 2014

This is my third visit only because the Royal Beach and Dan were full and it was last minute. I am presently here and arrived yesterday, the hotel seems more organized cleaner, more helpful staff and the breakfast brunch was "A" plus this time; the only caveats which in America is hotel 101 is to have bottled water in room( even if u have to pay for it) missing kleenex box and the pool staff were disinterested, unhelpful and one Russian gent ( staff) could not speak english nor cared to while he played with his cell phone.I had my cots ( sun beds) unilaterally taken by some guests by removing my items ( not hotel's fault) but requested assistance and no seemed to even care. Finally, and agin the hotel seems better attended too, albeit the hallway carpets are stained all over on at least the fourth floor where I am staying: but still falls shorts of western expectations of a hotel that seemingly would be maybe three star back home. and I would therefore, attempt the Dan or Royal again, very sad for the management does not seem to have the understanding of real hotel management and considering they are branded as an Hilton chain. I'll update for I am here for two more days

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davina S, Manager at Hilton Eilat Queen of Sheba, responded to this review, April 24, 2014
Dear jeff w
Thank you for your compliments and descriptive review. I am sorry for the faults you encountered and have noted them to take action so they do not repeat. I am sorry our team was not able to assist with the unfortunate interaction with other guests, we are sometimes unable to control other peoples actions. We have taken your comments into consideration and will do our best to restore your faith in our product.
Thanks again
Davina
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Ramat Hasharon, Israel
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 17, 2014

You know how they say "don't judge a book by its cover"?
well, the cover is actually nice, and misleading. the hotel looks big and impressive, right on the boardwalk, next to the beach... unfortunately, the "book" - the hotel is just boring, un impressive and just disappointing.

Defiantly not a 5 star hotel!
- Small rooms, lame bathrooms

- pretty small and un interesting swimming pool

- using the gym is not free for guests - requires extra fee per day (about 15 USD)

- staff people are pretty useless

- breakfast is big but not special

- there is no beach to the hotel, so you need to use other hotels beaches, if you want to sit by the lovely Eilat's sea, and pay for beds, cause you aren't a guest..

- the stair case that leads to the boardwalk and the beach is locked, so you need to use rather the main entrance all the time and walk all around the hotel or use a very un convenient lifts that go through a little but busy shopping center.

- expensive, and dose not worth the value

overall a disappointing experience in a Hilton hotel.
too bad though,cause Israel is amazing, Eilat is a cool city with great weather and things to see and do.

Stayed April 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davina S, Manager at Hilton Eilat Queen of Sheba, responded to this review, April 24, 2014
Dear Chen D
Thank you for your review. Eilat is one of the most beautiful resort locations and the Hilton Queen of Sheba fits in perfectly.
We appreciate your compliments and criticism as one.Our hotel is in the process of renovating rooms and as w have already completed three floors we still have many left. We have different room types to suite any purpose and I am sorry these were not to your satisfaction.
Some services and facilities require seperate fees and the health club with gym and spa is one of them. Our breakfasts are rich in variety and taste but thats an individual opinion.
Unfortunately we do not have a private beach but our swimming pool and garden areas make up for that. Eilat has many beaches that do not charge entrance to.
All hotel entrances are guarded or locked mainly for the safety of our guests.
I am truly sorry for your disappointment though we do hope to receive the chance to change your opinion of us and prove that the ilton Eilat Queen of Sheba is the best place to be in our lovely city.
Best wishes
Davina
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Additional Information about Hilton Eilat Queen of Sheba

Address: 8th Antib Road | North Shore, Eilat 88121, Israel
Phone Number:
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Eilat
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hilton Eilat Queen of Sheba 5*
Number of rooms: 481
Official Description (provided by the hotel):
Located in the heart of Eilat, within walking distance to the city center, the Hilton Eilat Queen of Sheba hotel boasts a seafront pool, spa and adjoining shopping mall. Designed as an imaginary biblical palace, the building offers a majestic atmosphere and breathtaking views of the Red Sea. Discover fantastic shopping, dining and entertainments opportunities at North Beach Promenade, just minutes from this beachfront hotel.Choose from an array of cuisines and dining opportunities at this Eilat hotel. Enjoy authentic Israeli breakfast buffets and international dinner buffets at Makeda restaurant. Refresh with a poolside snack at Ebony or enjoy an evening meal or appetizers at the Chicago Grill Bar. Unwind with an evening drink in Axum, overlooking the atrium and pool. Sip cocktails or sample light snacks at this late-night Eilat bar.Host a meeting or event in one of the six meeting rooms offering wireless internet access, or celebrate a special occasion in the Canaan Ballroom or poolside area. Discover a fantastic range of water sports at the beach, enjoy a refreshing swim in the seafront pool or rejuvenate in the gym. Relax in the sauna or jacuzzi. ... more   less 
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Also Known As:
Hilton Eilat Queen Of Sheba Hotel Eilat
Hilton International Eilat
Eilat Hilton

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