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“I read bad reviews, but I beg to differ!” 4 of 5 stars
Review of Crowne Plaza Hotel Eilat

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Crowne Plaza Hotel Eilat
4.0 of 5 Hotel   |   1 North Beach | PO Box 1666, Eilat 88000, Israel   |  
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Ranked #14 of 64 Hotels in Eilat
Brewster, ma
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“I read bad reviews, but I beg to differ!”
4 of 5 stars Reviewed January 6, 2011

After booking this hotel, I read the reviews, and most of them were bad; complaining about the noise, the fact that the rooms were dated, and the cleanliness. After reading those reviews I was tempted to look elsewhere, but considering that our stay was over New Years, the pickings were slim. We decided to keep our reservation, and I'm glad we did. Upon check in, we found that our room was on the top floor, with spectacular panorama views. The room was very clean, and we were happy that there was a fridge, and coffee maker in the room. The bathroom was spotless, and the endless amount of hot water in the shower was welcoming. The free breakfast buffet in the morning was THE LARGEST buffet we have ever seen. Endless amounts of salads, cheeses, yummy goodies, egg items, lunch items, cereal bars, endless amounts of yummy food. The only 2 things that I felt were not great was the cheesy karaoke show in the lounge, and the fact that the hotel was not on the water. It was a beautiful walk to the water along the boardwalks, and the firework displays up and down the beach at the stroke of midnight were truly spectacular. The price tag of: $150 a night was well worth it!! I will stay there again!

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review, September 23, 2014
Dear guest

Thank you for your email regarding your experience with the Crowne Plaza Eilat, Israel.

It is IHG's goal to consistently provide superior service and accommodations and your comments
are very important to us. I hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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392 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Espoo, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed January 6, 2011

I would like to write something good about the place, but cannot find any positive aspects about the hotel. Overall appearance of the place is from the 80's and it seems like the staff has given up on things... Service is poor and places dirty or broken. Spa area should not be called by the name, it is an unisex one shower room, two saunas in shanky basement. Coming to Eilat anyway was a bad idea.... Really here is nothing one can do.

  • Stayed January 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review, September 23, 2014
Dear Guest,
Thank you very much for taking the time to write us.
your comments are now being checked seariously and therely in order to make sure that never occours again!

I am terribly sorry for the bad impression thas has been made and hope that in your next visit to eilat, you will come to us despite all of this and see it can and usually is different.

Best regards,
shiran elkayam
Guest relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herndon, Virginia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 3, 2011

Stayed for three nights. First, the pros: good location on the lagoon, beautiful view of lagoon and Red Sea from balcony, public spaces (lobby, restrooms, restaurant, pool area) nice, breakfast staff pleasant-food fresh and plentiful, beds comfortable, tasty cookies and water as welcome gift, rooms good size and quiet. Cons: no bellman to assist with luggage or taxis, front desk staff ok but not overly welcoming or helpful. The rooms (we had two): in need of a serious cleaning and renovation. For example: TV remotes held together with electrical tape, lampshades stained, carpets stained and/or torn, HVAC vents DIRTY , walls desparately in need of a paint job, molding around the closet doors DIRTY and sticky, sliding closet door off track, sprinkler head missing trim , thick layer of dust behind bedside table,telephones missing dialing instructions and button broken, bedside lamp broken, dated decor. Our rooms smelled of past smoking when we checked in. We were told the hotel was full and not possible to change rooms. Housekeeping came to spray...at first, very heavy floral odor but had doors to balcony open for fresh air and both floral and smoke smell eventually dissipated.

  • Stayed December 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review, September 23, 2014
Dear guest

Thank you for your email regarding your experience with the Crowne Plaza Eilat, Israel.

It is IHG's goal to consistently provide superior service and accommodations and your comments
are very important to us. I hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2011

room #822
wonderful holidays in crowne plaza hotel eilat.
very good sevice in the reception thanks to Inbal for helps we really enjoyed on our holidays
the food was excellent and looking forward to see you again.
Martin and michelle weiss.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review, September 23, 2014
Dear guest

Thank you for your email regarding your experience with the Crowne Plaza Eilat, Israel.

It is IHG's goal to consistently provide superior service and accommodations and your comments
are very important to us. I hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Netanya, Israel
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 26, 2010

Not a 5 stars hotel.
The dinner wasn't so good, breakfast was fine.
There is a nice playground in the back of hotel for kids, very nice.

  • Stayed November 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review, September 23, 2014
Dear guest

Thank you for your email regarding your experience with the Crowne Plaza Eilat, Israel.

It is IHG's goal to consistently provide superior service and accommodations and your comments
are very important to us. I hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend, Oregon
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 4, 2010

On our trip we did not plan to go to Eilat, because we had stayed in the north of Israel and was therefore 400km south of Tveria where we were based. A long drive. However I was completely wrong! The road is just a two lane highway but the traffic was light and we were able to enjoy the incredible change of climate zones from lush farm land, to Mars like soil, to Serengeti plains. We arrived at the Hotel which has free off street parking. Check in was simple, and we went to our room, changed and went to the pools. The Child's pool was in the shade, the adults very nice too. The breakfast was excellent and the service great.

  • Stayed October 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review, September 23, 2014
Dear guest

Thank you for your email regarding your experience with the Crowne Plaza Eilat, Israel.

It is IHG's goal to consistently provide superior service and accommodations and your comments
are very important to us. I hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel -aviv
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 10, 2010

first of all never and i mean never visit Eilat in July/Augest-its to hot! its like an oven.
Crown plazza Eilat is an ok hotel not more,its a 5 star hotel,4 star would be a fair rate as well.
the rooms are ok,the morning meal is ok-not more.
the pool is small for the amount of people that use it,and had a bad smell.
the population using the hotel is not high class(i aint high class as well),the lobby has a lack of class with people getting drunk and making noise.
the hotel is located in a good area ,and a few good resturants are located close by.
the service is nice and profesional.
over all,dont use this hotel in the "hot season" july\augest and jewish holidays-its much to crowded .

  • Stayed August 2010, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this review, September 23, 2014
Dear guest

Thank you for your email regarding your experience with the Crowne Plaza Eilat, Israel.

It is IHG's goal to consistently provide superior service and accommodations and your comments
are very important to us. I hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Eilat

Address: 1 North Beach | PO Box 1666, Eilat 88000, Israel
Phone Number:
Location: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Eilat
#10 Luxury Hotel in Eilat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Eilat 4*
Number of rooms: 30
Official Description (provided by the hotel):
Inspired by the splendor of paradise, the renovated Crowne Plaza Eilat hotel is located on the Eilat Promenade across from the Lagoon s rolling beaches. The hotel offers lavish, spacious rooms, perfect for a heavenly vacation the whole family will treasure.Crowne Plaza Eilat hotel houses a large swimming pool, surrounded by lawns.The hotel s Adam and Eve restaurant serves three meals a day. The rich and varied breakfast includes a salad bar with a selection of cheeses and breads. At lunch and dinner, a rich meat menu is offered. Lobby Restaurant is the hotel s dairy restaurant, serving an assortment of salads, sandwiches, toasts, pizza, ice cream, homemade cakes and a selection of hot, cold and alcoholic beverages. The spa provides treatments in an intimate ambience while maintaining a tranquil atmosphere and includes an aerobic fitness room with treadmills, steppers, bicycles and wet and dry saunas as well as rooms for massages and cosmetic and mud treatments. The hotel s entertainment staff offers a varied program of activities including shows, guest artists, games, workshops, trivia games, cocktails, pool activities, music for dancing and more. Wireless High Speed Internet Access (WiFi) is available.** Check-in time update : for saturday evenings is 19:00. ... more   less 
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Also Known As:
Crowne Plaza Eilat
Eilat Crowne Plaza

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