I stayed at the Astral Village hotel in Eilat from February 26, 2012 till March 1, 2012. I was " forced" to stay at this hotel for professional reasons. I was traveling with a group of 40 tour guide students from Israel and this hotel was booked through a tour operator. I have no idea what it cost the Tour Guide School, but I am sure we got a good deal because there were two other Tour Guide Schools at the hotel at the same time!!
This hotel was pretty low for my tastes. Upon pulling up to the Astral Village you could see that it was in desperate need of help. The outside awning which "welcomed" us was torn and dirty. The hotel is the minimal Israeli style, although the pool area is nice. The chaise lounges were pretty shabby but were plentiful.
The rooms are low rise dwellings with nothing fancy. We had to switch rooms 4 times. The first room was very noisy and off the main highway, the second room smelled of cigarette smoke and the third room had one double bed (I was traveling with a fellow, female student and we didn't want to sleep in the same bed). The hotel was actually tolerant of us wanting to switch rooms. BUT.. the service ended there.
The room we finally ended up with had smelly and stained curtains and drapes and a broken shelf in the closet. We figured that was about the best we could get.
We were not at all pleased with the maid service. We didn't let them in for the first two days and when we finally did let the maid service to "clean" the room, we found that they 1.) had removed all the toiletries they had given us,2.) The beds had not been made 3.) the floors were dirtier then when we left them, 4.) we only had 1/2 roll of toilet paper when we left and only had 1/2 roll of toilet paper when we got back in 5.) they had not replaced any of the towels. It took one and a half hours to rectify this situation.
Also, our keys magically did not work on day 3. That fiasco took another hour and a half to rectify.
The dining room was poor by even minimal standards. Day 1 there was a "toastie machine" and the next 4 days it was gone. There was regular cheese for a few days and then it was gone. I did not eat dinner at the hotel.
All in all, I was very happy to finally check out and go home.
- Official Description (provided by the hotel):
- Imagine a vacation resort in a pastoral atmosphere, with detached rooms and a healthy, delightful, flavorful food. Add to that abundant vegetation, interwoven with pleasant pathways, leading to tranquil, intimate seating areas. Imagine yourselves waking up to another Eilat summer's day, smiling, because from this moment on your enjoyment is guaranteed! ... more less
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