The staff at Urkmez can't be beat. W e realized upon arrival that we left our coats on the Izmir airport shuttle to Selçuk (PS...most airlines offer free shuttles from the airport to Selçuk...we had no idea until we arrived!). We asked the owner if he knew if the bus would be coming back by, and he contacted the airline, then the shuttle driver, arranged for the bus to come back, then had a staff member walk us to the bus to reclaim our coats! Way above and beyond. He also later walked us to the train station and helped us purchase tickets back to the airport (quick, pretty and cheap ride--and goes straight to the airport, as opposed to the minibus, which doesn't).
We also got a TON of help from one of the workers--Soner--when it came to directions, translation, recommendations...even carrying our bags. He was great.
Notably, the breakfast at Urkmez was unreal. They hire a local cook to prepare items each morning, and she is so great. The food is delicious, and varies each morning, which is not the case at many other places.
We had an excellent stay, and would recommend to anyone, anytime--Urkmez was great!