This hotel had everything to be perfect. It is extremely well located, just steps from the blue mosque and Hagia Sophia. The room is great. Its comfortable, well decorated, good amenities. Its a small boutique hotel and it definitely earns the title. BUT, they missed litlle and important details on service to make it perfect. We stayed on the hotel for 5 nights, the first day we arrived was the last day of ramadan and we did not know that. We went out to visit the mosques and museum. The next day we went to the Grand Bazar to discover that the 4 next days were holiday and it would be closed. I mean everything else was open but the grand bazar. It would open the exact day we would leave. The hotel staff who are familiar with the holiday could have warned us that our first day was the only day the bazar would be open. As a result we did not get to see the grand bazar and spice bazar. We also had a problem with the safe, we had our safe open and someone stole 400 euros from my wallet that was inside the safe and locked. We called for the manager and they handled the situation super professionally, they called the police and had our money returned to us. It was upseting that we had our money stolen and that shows the fragility of security policies in the hotel but we cant complain on their posture about the occurred. I would return to the hotel, but i its too bad they need a few adjustments to make it deserve a score 5.
- Official Description (provided by the hotel):
- Amiral palace is walking distance to all historical places. ... more less
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- Also Known As:
- Amiral Palace Istanbul
- Hotel Amiral Palace