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“Don't stay here” 1 of 5 stars
Review of Rose Hotel Old City

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Rose Hotel Old City
3.0 of 5 Small Hotel   |   Kucuk Ayasofya, Mah Aksakal Sok No 20 | Sultanahmet, Istanbul 34122, Turkey   |  
Hotel amenities
Ranked #671 of 828 Istanbul B&B and Inns
Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Don't stay here”
1 of 5 stars Reviewed October 9, 2010

We arrived at the Rose hotel at 7:30pm and tried to enter the lobby. The manager said to us angrily, "We closed at 7, you're here too late. Come back in the morning" We protested that we had a reservation and he kept saying that it wasn't his problem and come back tomorrow. Finally he laughed and said he was joking and let us in. I didn't think that "joke" was very funny and we did not stay here.

Stayed October 2010, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ozgurkurubacak34, Owner at Rose Hotel Old City, responded to this review, November 27, 2010
Dear Guest,

First of all, I would like to personally apologize for the inconvenience you have faced. I assure you that we have double checked all the information you have given to us and we have taken measures to prevent anything like that happening again in our hotel.
Thank you for taking the time to inform us about the inconvenience you have experienced at our hotel. We highly appreciate it because it is helping us to improve the standard of our service.
We are new management and ownership of Rose Hotel.Our new name is Garden Rose Hotel.
It is with regret to understand how you have felt with the situation and I would like to assure you that now Garden Rose Hotel's standards are very good and reliable and now we are trying and keeping up with them. We hope that you would give us the opportunity to convince you about that at your next visit to Istanbul.
Please, accept kindest regards from your friends at Garden Rose Hotel!
Best Regards
Ozgur Kurubacak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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61 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Cardiff, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 6, 2010

From a personal experience, i would advise you all to book somewhere else to save your holiday memories (frequent holiday makers will understand what I mean here). There is nothing worse than going to a hotel from hell and spoil the time spent in Istanbul. Services are not as advertised; so don’t get fooled by the advert. The quality of the rooms and services would amount to a zero standard and staffs employed there (including the owner) are a group of buffoons with no sense of knowledge of what is needed to be done. I’m sure that budget travels might not have an option, but I’m also sure that there are a lot of hotels in that area with far more better facilities. I’ve seen and spoken to few people who checked in and checked out the following morning, they left with arguments with hotel staff over the services promised and not delivered!!! I would say that staying in this place will always bring bad memories if the word Istanbul mentioned. Enjoy your holiday away from this place.

  • Stayed August 2010, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 2, 2010

This hotel does not provide any of the services that are described on booking sites such as lastminute.com. The rooms are small and to be quite frank need to be fumigated regularly to keep the bugs out !. Most rooms DO NOT come with En Suite facilities; rather you will have to take a stroll through the corridors to your allocated wash facility.
Moroever these facilities also look like they needed a thorough clean, I found hair and dead bugs in mine, thats after it was apparently cleaned.
The Hotel is located at a very busy junction, frequented by heavy traffc (Horn happy Coaches, lorries etc) throughout the day and night .
Also regarding the staff, apart from Mehmet the manager, the rest are absolute muppets, in particular the waiter/night worker - a misersable, unhelpful and misersable buffoon.
Istanbul is a great city, in particular the SultanAhmet area is rich in cultural, be it the architecture of the buildings or its customs and tradition.
I would never ever recommend anyone spoil their holiday with super-sub-standard accomodation which the Rose Hotel epitomises.
Cheap standard. Cheap Quality & Cheap Staff.
Please be advised this is an absolute honest reflection of my stay at this hotel.

  • Stayed August 2010, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 19, 2009

We stayed in September 2009, found that the hotel is very convenient for sight seeing and local transport. The Breakfast is very simple,a few slice of bread ,butter, jam, tea and coffee. most rooms are small and no air conditioned.
Staff are very friendly and helpful.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 8, 2009

Stayed at Rose Hotel for 4 nights, staff were very friendly. The rooms themselves are very compact, and the bathrooms have very little room (just a shower head, no shower tray etc) but for the price you can't complain. Also has a internet cafe (4 YTL for an hour) and free wireless if you have a laptop.

The hotel is in a very good location, blue mosques is 5 mins, Topkapi palace, hagia sofia is 5 mins, all major tourist attractions are in a walking distance (Avoid the yellow cabs which are very very expensive, just walk!) The seafront is also a 5 min walk away.

Would only recommend this hotel because of its location but nothing else!

  • Stayed September 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens
1 review
4 of 5 stars Reviewed June 30, 2009

The surondings are very popular, some streets not far are "strange". But the hotel is very good.Great priced property in a very good location for the tourist areas of Istanbul.

  • Stayed June 2009
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rose Hotel Old City

Address: Kucuk Ayasofya, Mah Aksakal Sok No 20 | Sultanahmet, Istanbul 34122, Turkey
Location: Turkey > Istanbul
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #671 of 828 B&Bs / Inns in Istanbul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rose Hotel Old City 3*
Number of rooms: 16
Official Description (provided by the hotel):
The Rose Hotel located in main heart of Old City Center called Sultanahmet, where all famous historical monuments such as St.Sophia, Blue Mosque, Grand Bazaar, Topkapi Palace and many other sides. In the short distance from the Hotel there are: city center, countryside, seaside location. With the local transportation system nearby, guests will enjoy easy access to the Bosphorus, lively Taksim Squar. ... more   less 
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Also Known As:
Istanbul Rose Hotel

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