We stayed in this hotel for a week. The rooms were extremely small , no space for the luggage had to leave them in the little entrance area, the bathroom tiny and the shower area so small that some people could only get in sideway, the pool is much smaller than the photo and was like a large Jacuzzi. So the photos you see misrepresent the actual facilities/rooms.
The reception staff were rude and not friendly we had to ask them many time to get a second key ,each time they said come back tomorrow ( a room with three adults gets one key ). They were also rude & angry with us and other people because we had bought bottled water from outside , they said you have to use your mini bar !You cannot even take your water to the gym. We travel a lot and have never seen these strict policies in other hotels. Generally the reception treated us like they were doing a favour to let us stay there. To be fair here are the positives : they changed our room on our request due to problems in the room ,the location is good, the roof terrace was nice the breakfast staff were polite & cheerful the bell boy Kenan was wonderful, helpful and caring , thank you Kenon. The reception staff mistreated or ignored us and some of our friends many times that we will never go back to this hotel .
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