I received a mail from the M.Bey hotel management, asking to write a review. My partner and I had stayed at this small hotel a long time ago, but we never took the time to write a review.
When we read the reviews here, we are amazed by what is written as we had a bad experience there.
We travel extensively every year and have visited thousands of hotels so far. We are not posh people but always take great care in choosing hotels because, at the end of the day, that's where you rest, sleep, shower, eat and keep your belongings.
At Muhlis Bey, we were given a small room with the bed occupying 80% of the space. Ugly view over the backyard (instead of the Hagia Sofia, like they advertise) but that was not too important. There was a powerful stench coming from the bathroom tub and sink. When we told the guy, he put on the air-cond on Max power and said the smell would go. But it didn't and even worsened after every shower or use of the taps. We tried to stuff wet towels in the sink/tubs water evacuating holes but the horrible smell persisted and made us sick. We cldn't sleep and politely asked for a change. They said hotel was full. And they denied the stench. So the next day, we said we were moving out and that's when things turned really ugly. They refused to refund our payment. They tried to intimidate us by talking loudly and leaving us alone at the front desk. We remained calm and said we were calling the Police. They offered another room and even a "Suite" which is much bigger and luxurious for the same price. But the stench was there too (and we were angry that they lied to us, regarding the full-house). More arguing and threatening and we finally ended on the streets with all our luggage!! Although the rest of the trip in Turkey (Ephesus, Izmir, Capadoccia etc) was great, we will never forget this awful experience in Muhlis Bey!!
Don't be fooled by the photos or some comments on the booking sites.
- Official Description (provided by the hotel):
- Terrace bar and restaurant commands an impressive view of the Blue Mosque, Saint Sophia and Topkapi Palace. One could scarcely imagine a more gorgeous location on Earth. One of the oldest prisons of Istanbul and a good example of Ottoman architecture is in front of us, which is Four Seasons Hotel today. Rooms include clean bathroom and 24 hours hot water, orthopedic beds, TV, and phone. ... more less
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- Also Known As:
- Muhlis Bey Istanbul