GOOD HOSTEL, AN ACCEPTABLE BUDGET B&B AND DEFINITELY NOT A HOTEL!!!
Where do I start. I spent a week with my husband. The hotel was booked using my airmails with a reputable airline and I assumed I am getting a decent HOTEL.
This is not a HOTEL. The description here is hugely misleading and is not the truth. There is no restaurant/bar!!! There is what looks like works canteen where you get a breakfast. The tables are covered with glass so that tablecloths do not need to be washed at all. Despite that the cloths looked like they were chewed by a dog - never seen an iron! The chairs old and the whole room looked poor. The place is also for fit and those that do not mind climbing the stairs in darkness. The staircase is narrow and dark, the lights installed are movement sensors based and positioned to reduce the number of lights. As a result when you are coming down the stairs you are in darkness - I slipped twice having missed a step which I could not see.
The carpet has not been washed since it was put down - in places it looked grey or blackish. The "hotel" is manned by a male who I suppose is meant to be a manager/receptionist. The men sit their whole shift, only leaving the desk to smoke by the door. They never leave the desk to check the place, check the customers etc. On day three we left the room for breakfast to find water standing on the carpet. We told the "manager" who , looking completely, uninterested nodded. At lunchtime the area in front of our room looked like a building site. A quick botched job and by 5pm they were gone LEAVING the BAGS WITH RUBBISH BEHIND. THOSE BAGS WITH RUBBISH WERE LEFT STANDING THERE AND ARE PROBABLY STILL THERE OUTSIDE THE ROOM., THE FLOR WAS NEVER CLEANED AFTER THAT AND LEFT COVERED WITH CONCRETE ETC.
Cleanliness - WE STAYED THRE FOR A WEEK AND NOT ONCE WAS THE BEDLINEN CHANGED!!!! WE put towels on the floor to have them changed and they were put back! Next morning we led them in the wet shower - they were finally changed. The room WAN NOT CLEANED ONCE DURING THAT WEEK - from sink, tap, bathroom shelf, floor.
BLACK DAMP PATCHES ON THE WALLS NEXT TO OUR ROOM.
PROMISED WI-FI UNUSABLE AT TIME.
THE ROOM SO TINY ONE COULD NOT SIT THERE AND SINCE THERE IS NO LOUNGE THAT LEAVES THE CUSTOMERS FORCED TO STAY OUTSIDE ECEN IN RAIN.
- Official Description (provided by the hotel):
- Asmali Hotel is ready to accommodate you with its well decorated rooms, terrace with Marmara Sea and Blue Mosque view. We serve an excellent open buffet breakfast on our Terrace Restaurant with a 360' view which includes the Blue Mosque and the Sea of Marmara.The Hotel Asmali is a boutique catogorised hotel and have 15 rooms.We located in the Old City (Sultanahmet) which is the most historical area of Istanbul. We are within walking distance of most of the major sites; the Imperial palace (Topkapi) of the Ottoman Empire. The most important places in this area are Topkapi Palace, Hagia Sophia, Sultan Ahmet Camii (the Blue Mosque), the Hippodrome, the Grand Bazaar (Covered Market), Undergroun Cistern and the Museum of Islamic Art... Our friendly and professional staff will make you feel at home, with traditional Turkish hospitality. ... more less
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- Also Known As:
- Asmali Konak Hotel Turkish Mansion