For many years my wife and I have been avid followers of tripadvisor and have been rewarded with helpful tips and information. We have never posted a review but our recent stay at the Hotel Niles truly deserve a word or two.
Hotel Niles is a boutique hotel located in the Beyazit district - 5minutes from the Grand Bazaar, a short leisurely walk to theTopkapi Palace, Agia Sofia & the Blue Mosque. The tram stop is conveniently located at the end of the street where you'll also find a fantastic delicacy shop seeling all flavors of baklavas and trukish delights. On first arrival, you might get slightly disappointed with the location as the hotel is right smack in the center of business establishments and on a narrow street but don't let this mislead you. It is in fact conveniently located and a very safe place to be in. We once returned to the hotel around 1am after a Turkish dinner and show in a nearby restaurant and never felt any threat to our safety.
Being a boutique hotel, please do not expect to find large sized rooms. However, the clealiness of the room, the bathroom and the hotel in general makes for a very pleasant stay. The attention to detail and the level of service is the real reason for this review. The impeccable service we received from Seda, the front office manager, Murat the rooftop terrace server and the hotel staff altogether made our stay very enjoyable. They were always so willing to help with suggestions and anything we needed were taken care of immediately. I think this is a great advantage to staying in smaller hotels. One night, we couldn't sleep because of the time difference and found ourselves in the 24hour rooftop terrace and Murat prepared sandwiches and served us the delicious apple tea - all complimentary! He even kept us entertained until it was time to say goodnight at 4am.
Our short 4 night stay was really made enjoyable by Seda and her staff and we're looking forward to our next trip as there is still so much to see of this beautiful country. Keep up the good work and your service of excellence!