Hotel Niles , is a classical example why trip advisor doesn't work . going solely on the recommendation
of nearly everyone who cared to review this hotel I promptly booked my holiday and to my great surprise it
fell flat...




Negative

1.room was so small might be adequate for a dwarf or hobbit, even Frodo Baggins might enjoy the warmth of Mordor than stay a single minute in this hotel were the AC constantly timed out.
2.why are the beds facing the toilet?
3.when I booked twin beds , I meant twin beds not single small bed.
4.AC not working . faulty card reader seemed to be glued together by duct tape.
5.our window looked at the neighbour's toilet and other interesting scenes of dead dogs.
#to many to list and no time to keep typing....



Positive

1.can't think of anything else but clean.


After exactly one hour I checked out and decided to stay in Hyatt.

Professional service, providing easy transfers to/from airport. Reception staff were very friendly and attentive and provided suggestions for sites, restaurants and activities in the city.

Rooms were adequate with air conditioning, hot water, daily linen service and small TV. Very clean and able to accommodate with 3 single beds.

Location is convenient, not right in Sultanhamet (nice not to be right in the heart of tourist area) but 20 minute walk or short tram ride (tram 4 minute walk from hotel). And 7 minute walk to Grand Bazaar. Area is desolate at night as it is mostly wholesale offices/stores, but felt safe at all times.

Self service breakfast is served on a rooftop terrace with a view of the sea. Nice selection of Turkish style and international foods. Wait staff are pleasant and attentive. Rooftop is available day and evening for a drink, or staff can assist with order of food delivery from local restaurants (also big flat screen TV can provide entertainment).

Single internet terminal in main lobby free.

We were just one night at the Niles, but we appreciated their genuine personal interest in us and our situation. One of our bags failed to arrive at the airport on our flight, and we needed it to begin a cruise the next day. Cemil greeted us warmly at the front desk and promised to call the baggage office after the final flight of the day. The next morning, we asked at the desk before breakfast, but nothing had turned up. While we were eating breakfast, Sebnem (the daytime woman at the front desk) found us in the terrace and said our bag was on its way. Two more status reports were given (based on phone conversations with the delivery service) and our bag arrived just in time for us to head for the cruise terminal. Meanwhile Murat the bartender/porter took a friendly interest in our cruise destinations and our missing bag. He carried our bags one block to a taxi--necessary because a traffic jam had blocked the street in front of the hotel.
As for the room, it was a bit spartan, but very clean and the air conditioning worked. For the price, we thought it was quite decent. Unless one wants to spend a lot of time at the Grand Bazaar, the neighborhood has little to offer the tourist, but the tram line is very close and we had no trouble getting taxis.
Others have commented that the hotel is hard to find. We took the precaution of printing up a Google map (maps on the hotel's website were not too clear) and we had no trouble with taxis finding the hotel. We didn't find the local restaurant scene very attractive, but the hotel will order simple meals from next door to be brought up to the roof terrace. For more ambitious meals, one should go to the main tourist centers.
Although I'm not sure we would recommend the Niles as a base for a long-term stay, it served our purpose well at a reasonable price. The human warmth of its staff was the most memorable element in rating it excellent.

Hotel Niles was a real find. Located just outside the main tourist district, it was perfect. Still close enough to walk to everything, but not so close that you were hassled.

Very friendly and helpful staff who made our stay a real pleasure.

The rooms are defintiely on the small side (especially the 06 rooms) but still good value for money and very clean.

Roof terrace was an excellent spot for breakfast or a drink at sunset.

Woudl highly recommend.